Sales Service Representative II IFF

Looking for a role that challenges you while making an impact on products people use every day?

We are looking for a talented Sales Service Representative to be based here in our Dubai offices, UAE! Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.


IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.

Where You'll Make a Difference

As a Sales Service Representative for the scent division you will demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy. You will also have excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.

STRATEGIC SKILLS
- Make good decisions based upon a mixture of data, analysis, experiences & people's opinion.
Problem Solving
- Solve situations with minimum noise and without damaging relationship; diplomatic.

ORGANIZATIONAL POSITION SKILLS
- Ability to react well when exposure to new tasks that build new skills.

OPERATING SKILLS
- Provide assertive information, briefly.
Time Management
- Use time effectively and efficiently. Concentrates efforts on the more important priorities

ORGANIZATIONAL POSITIONING SKILLS
- Knows about how organization works (who to go to within)

PERSONAL AND INTERPERSONAL SKILLS
- Acts with customers in mind, be customer-oriented and responsive.
Interpersonal Savvy
- Relates well to all kinds of people. Interact positively and work effectively with others through good verbal and non-verbal communication, listening and assertiveness.
- Ability to negotiate in tough situations, with Both internal and external groups.

What Makes You the Right Fit?

Background/Academic Qualification: University degree
2+ years Experience: Previous Sales Service and/or Supply Chain Customer Service Experience
Foreign Languages: English and any local language relevant for role
Computing skills (Word, Excel, Powerpoint); SAP
Financial Skills (quotes/ pricing/ budgeting & forecasting processes)

How Would You Stand Out?

Excellent communication skills
Open personality with an agile, flexible approach
Passionate, persistent but above all a good listener