Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Role Overview:
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.
Reporting directly to the Head of Account Management GCC, and working collaboratively with the commercial team, you will be accountable for driving growth and helping venue partners maximize the marketing and distribution potential of their participation in the marketplace at Fresha.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.
Due to the requirements of this specific role, fluency in both English and Arabic is essential.
- Serve as a lead point of contact for merchants on all account management activities
- Take ownership of assigned accounts, support merchant onboarding and training, and help drive SaaS platform adoption
- Optimize listing content and availability competitiveness on the marketplace to maximize conversions
- Effectively analyze reports, and execute plans on increasing monetized revenue generated from existing accounts
- Meet key performance indicators around online bookings ratios, usage, retention, conversions and churn
- Ensure positive merchant experience through effective communication, swift resolution of merchant inquiries and requests, sound decision making and problem-solving.
- Contribute to the development of new product features by collating merchant feedback received
- Identify up-sell and cross-sell opportunities and collaborate with sales to create additional value for merchants
Desired Candidate Profile
Key accountabilities
- Bachelor's Degree
- 1-2 years of sales or account management experience in the Internet, software or e-commerce sectors
- Excellent written and verbal communication, presentation, and interpersonal skills
- Strong sense of initiative and customer service orientation
- Ability to adapt and achieve targets in a dynamic and fast-paced working environment
- Experience with online marketplaces or SaaS platforms is desirable
- Ideally a keen interest in the Beauty and Wellness industry
Company Industry
Department / Functional Area
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Fresha
https://jobs.lever.co/fresha/858428a5-1100-4549-b1d2-323643c54b24
Similar Jobs
Jr Accountant
Shuraa Management And Consultancy LLC
- 1 - 3 Years
- Dubai - United Arab Emirates (UAE)
Account Assistants
NDL JONOB SEA SHIPPING LINES AGENT LLC
- 1 - 4 Years
- Dubai - United Arab Emirates (UAE)
Data Entry Operator / Office Assistant – Apply Now (UAE)
Confidential Company
- 0 - 2 Years
- Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)