Sales Support Executive

Givaudan

Based in our Casablanca office and reporting to the Taste & Wellbeing Key Account Manager Central Africa area, you will join a passionate, winning, and diverse team supporting our continued success story. The role offers excellent opportunities for both personal and professional development.

Sounds interesting? It could well be your perfect opportunity if you love staying ahead of the curve, always aim to exceed customer needs, and deliver value.

In this exciting role, with a 'can-do mindset, you will -

Support our business:

• Manage administrative tasks, including managing projects and sample requests, from initiation to completion and preparation for submission.
• Provide general back up and business support for the Commercial Organisation.
• Prepare and maintain price quotations and ensure accuracy on our internal systems.
• Take ownership for transitioning Customer projects /new wins from scale-up to production.

Service our customers:

• Respond to all enquiries using systems knowledge, creative investigation, and follow-up.
• Provide the business team with information on customers' requests, insights, and communications.
• Use your skills to support the Key Account Managers deliver to our customers.
• Responsible for prompt order entry and order management and being on top of customers' orders while updating them on a weekly basis.
• Ensure an efficient service on all aspects of Customer documentation, questionnaires and product information documents.

Position our Taste & Wellbeing solutions:

• Analyse data to identify meaningful insights.
• Manage priorities for yourself and the sales team.
• Create easy-to-understand reports and presentations.

Improve the bottom line:

• Be an essential team member by coordinating and updating different reports and tracking tools.
• Maintain data accuracy in reports and manage timelines.
• Create daily, weekly, and monthly dashboards and support project management and data reporting.