Sales Support Order Management Intern

Pirelli

Job description:

6 to 12 months INTERNSHIP program strictly for fresh graduates or graduating students, with 0 to Holds a valid residence VISA throughout the internship period

WHAT YOU WILL LEARN
You will collaborate with your tutor in:
1. Timely and Efficient Order Management
* Ensure smooth handling of orders and flows to assigned customers.
* Track orders from recording to product consignment and invoicing.
* Maintain communication with local logistics to ensure adherence to customer specifications.

2. Optimize Logistics flows Between Production Plants and Customers
* Streamlined communication with producers and HQ logistics to improve efficiency.
* Ensure coordination between production plants and customer markets to reduce delivery times and optimize costs.

3. Monitor and Support Administrative Processes
* Oversee invoicing, payments, and other financial processes.
* Collaborate closely with administrative offices to resolve invoicing and payment issues quickly.

4. Provide Technical Support and Consultancy
* Offer / share product information to customers as needed.
* Coordinate with technical teams to ensure high-quality assistance and product-related consultancy to customers.

5. Periodic Monitoring and Proactive Customer Engagement
* Regularly review customer status and progress toward targets.
* Initiate actions to engage customers and address any gaps, aiming to meet the assigned sales or service goals.

Working towards ensuring that customers receive high-quality service, efficient logistics support, technical guidance, and continuous attention to their needs while also aligning internal teams to achieve overall business targets.

WHAT WE ARE LOOKING FOR
* Masters degree in Business Administration, Logistics, Management Engineering, or related fields.
* Fluency in English
* Proficiency in MS Office suite, in particular MS Excel
* Systems experience in SAP & ERP systems is a plus
* Trustworthy, Committed and Self-motivated.