Security Officer Mandarin Oriental Hotel Group

As Security Officer, you will be responsible for the following duties:

• Reports on all incidents, raises them to the immediate supervisor and follow through until such time as they are handed over

• Monitors and manages the entrance onto the property of all personnel and restricts access to those unauthorized to do so and reports any such attempted breaches

• Monitors, manages, and controls access of all vehicles onto the property and restricts and reports any attempted breaches by unauthorized vehicles

• The issuing and collection of all keys

• The issuing and collection of Security passes and ensures the safekeeping of any identification retained from as deposits

• Complete visitors/contractors logbooks

• Verify and file Property Removal Authorization

• Controls access and egress into any specific areas identified at sensitive duty posts

• Monitor for and divert any unregistered guests to reception

• Together with relevant front office colleagues monitors and controls traffic movement within the property

• Control unauthorized parking to ensure parking only in designated areas

• All related registers and logbooks are maintained

• All reports are completed in GSIICS and are updated as and when required

• Crowd Control measures are adopted wherever required

• Manage and execute responsibilities within GSOM

• To be proactive always and report any incidents either actual or suspicious to the relevant supervisor

• To act upon any information received or incident witnessed to ensure the safety and security of all parties is maintained and the protection of the asset is not compromised

• Have a full understanding of the departmental policies and procedures and be knowledgeable with all updates and revisions as published

• Conduct full Security and fire, life safety patrols of the property as directed and record and report all defects and irregularities through the correct channels

• Ensure all lost and found property is handed in for recording and storage in a timely manner

• Ensure that pending duties with related information are handed over to the Supervisor at the end of each shift

• Be aware of and enforce all policies related to the specific posting where the officer is working (EG policy on contractor access)

• Escalate incidents to the appropriate person or department as the situation requires

• Patrolling should be conducted at every post

• Performs other duties as assigned by Director of Security

• To carry out any other reasonable duties as required by ExCom or the Director of Security

As Security Officer, we expect from you:

• SIRA approved Security guard course

• SIRA Security guard license

• High school certificate or equivalent

• Minimum 1-year experience in hospitality security

• Ability to understand effective approaches of communication with different individuals.

• Able to communicate clearly with peers and superiors.

• Knowledge of firefighting equipment

• Knowledge of CCTV operation

• First aid trained

• Knowledge of handling emergency situations and evacuations

• Very good verbal and written communication skills in English.

• Verbal and written communication skills in Arabic or other languages are preferred.