Senior Account Manager

Ogilvy

KEY RESPONSIBILITIES:

• To be ultimately responsible for ensuring work is produced on time and within budget

• To assist other departments with forward planning on future projects

• To have a thorough working knowledge of all agency systems

• To have a thorough understanding of the client s business and the major factor/s trends shaping their market(s)

• To be the client s port of call for all administrative issues

• To be the agency team s first port of call for all questions relating to client issues

• To build relationships with clients based upon trust/mutual understanding

• To foresee any client issues/questions or internal resourcing issues before they arise.

• To be the creative teams main day to day contact, providing direction on creative briefs and generating enthusiasm/trust from the team with which they work

• To be a sound judge of creative work and is able to coherently argue the case for working being on or off brief appropriate

• To oversee the production of all campaigns produced

• Should master a range of presentation techniques and considers the most appropriate and inspiring way to sell each piece of work

• Should keep abreast of the latest and best creative work across the industry

• To Manage the agency s billing system, helping the team overcome any problems that may arise

• To help to improve profitability by thinking of ways to cut down on costs incurred running accounts

• To ensure the agency responds to any financial queries within 48 hours

• To overcome any difficulties in getting creative work out on time

• Should have a solid knowledge of all digital, social and campaign issues such that, if necessary, cost saving solutions can be proposed

• To ensure that creative team/traffic manager/production manager/media are all on the same wavelength throughout a project and are aware of each other s deadlines

• Should have a deep understanding of consumer motivations/behaviour patterns in the marketplace

• To help the Account Director and Planner to develop a rigorous and insightful advertising strategy

• Should have the ability to contribute to well thought out, single-minded, inspiring creative briefs. This is a joint responsibility with the Account Planner and Account Director

• To make an active contribution to the promotion of Brand Stewardship amongst clients

• To work closely with the media planner to produce inspiring and unusual media strategies that provide a showcase for the agency s creative work, whilst delivering against specified coverage/frequency targets

• To ensure the whole media team is regularly appraised of the status of all ongoing projects

• To delegate effectively and appropriately to their reports/other departments/ their Account Director

• Regular client contact call before called

• Successful relationships with Client middle management

• Creation and Management of project timelines

• Writing simple briefs on communication projects

• Assisting Account Director in briefing creative

• Managing Internal Creative presentation sessions

• Ongoing direction for creative and managing creative enthusiasm

• 360 process management

• Estimate generation & Invoice management

• Profitability improvement through estimate and invoice management

• Monthly brand updates for Sr. Management

• Career management of juniors Appraisals

• Generating and presenting category environment reviews

• Monthly interpretation of sales and distribution information

• Managing fortnightly meetings with media agency

• Demonstration of clear ATL, BTL, TTL, social and digital communications knowledge through cross channel recommendations

• Innovative solutions on client management and associated tasks