Senior Collection Officer

Retal Urban Development Company

Primary Duties & Responsibilities:

1. Issue invoices to clients in accordance with contract terms and ensure timely delivery.

2. Monitor aging reports and follow up with clients for pending payments.

3. Maintain accurate and up-to-date records of accounts receivable transactions.

4. Contact customers through calls, emails, and official letters to remind them of payment due dates.

5. Reconcile customer accounts, resolve payment discrepancies, and update client ledgers.

6. Coordinate with the sales, legal, and project teams to resolve disputes and billing issues.

7. Support the preparation of monthly AR reports and cash collection forecasts.

8. Assist in the assessment of customer creditworthiness and provide input to management.

9. Ensure compliance with company policies, accounting standards, and VAT regulations.

10. Provide documentation and support during audits related to receivables and collections.

Skills:

Strong knowledge of accounts receivable and basic accounting principles

Excellent communication and customer service skills

Proficiency in Microsoft Excel and accounting/ERP systems (e.g., SAP, Oracle)

High attention to detail and organizational skills

Ability to manage time effectively and meet collection deadlines

Strong problem-solving abilities and abilities to work under pressure

Basic understanding of Saudi VAT regulations and contract billing