Senior Customer Service Executive Consolidated Shipping Services

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Posted 9 hrs ago

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Experience

3 - 7 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

• Process and follow up customers export and import shipments efficiently and accurately.
• Serve the customer in all queries and requirements
• Monitor shipment according to customer status and track & trace upon delivery.
• Handle full sets of shipping Documentation timely and accurate until closing of files,
• Ensure the highest standard of customer service.
• Assisting with processing price quotes and rate negotiations.
• Working in harmony with the relevant sales and operations teams, correcting when necessary to engage in activities,
• Preparing periodic reports completely and on time.

Desired Candidate Profile

• Minimum 3-4 years work experience in similar role from_x000D_
  the Freight Forwarding industry background.
_x000D_

• Must posses strong communication skills Written &_x000D_
  Spoken.
_x000D_

Company Industry

• Shipping
• Freight

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Senior Customer Service Executive

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