Senior Digital Business Analyst

SWATX

Key Responsibilities:

• Collaborate with stakeholders to identify business needs and define digital project requirements.
• Analyze and map current business processes, identifying areas for improvement through digital solutions.
• Create detailed documentation, including user stories, business requirements, and process flows.
• Act as the primary liaison between business teams and IT, ensuring alignment in project goals.
• Develop and execute digital strategies that drive efficiency and improve user engagement.
• Lead workshops and meetings to gather information and validate requirements with stakeholders.
• Monitor project progress, manage risks, and deliver timely updates to stakeholders.
• Conduct user acceptance testing (UAT) to ensure that solutions meet business expectations.
• Stay abreast of industry trends and best practices in digital business analysis.

Qualifications & Skills:

Bachelor s degree in Business Administration, Information Technology, or related field.

5+ years of experience as a Business Analyst, with a focus on digital projects.

Strong analytical and problem-solving skills with the ability to synthesize complex information.

Excellent verbal and written communication skills to articulate requirements effectively.

Experience with digital tools and platforms, including CRM and ERP systems.

Proficient in business analysis methodologies and tools, such as Agile and Scrum.

Knowledge of digital marketing concepts and user experience best practices is a plus.

Ability to work collaboratively in a fast-paced, team-oriented environment.

Relevant certifications in business analysis or related fields are preferred.