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Job Description
Roles & Responsibilities
- To collect and verify key performance indicators (KPIs), conduct data tracking, analysis, and produce these reports to management on a periodic basis.
- Manage controlled documentation & SOP updating as and when required.
- To conduct regular quality audits, including regulatory parameters, medication safety, service quality, first aid, expiry management etc.
- To keep track of audits across all units and deliver feedback reports to retail teams based on audit findings for rectification and follow-up on closures.
- To facilitate training and education for the units to promote quality as well as safety and risk management.
- To identify areas for improvement through red flags in KPIs, audits, and incident management.
- To support accreditation and certification processes.
- To assist with quality improvement projects to develop solutions through QI projects.
- To coordinate regular review meetings on incidents, medication errors, complaints and serious reportable events.
- To keep a record of all meetings, reviews, reporting, and closing the loop with the respective heads of departments and management.
- Perform other relevant tasks assigned as requested by department managers/directors.
Desired Candidate Profile
- Bachelor’s degree or equivalent preferred with pharmacist background with minimum 2-3 years’ experience in Healthcare Setting.
- Knowledge of Accreditation & Awards.
- Demonstrates strong interaction and communication skills.
- Strong command of English Language oral and written.
- Well versed with MS Office and data management.
Employment Type
- Full Time
Company Industry
Keywords
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Aster Pharmacy
Aster Pharmacy is the largest retail pharmacies group in the GCC & UAE. This success story began with a modest beginning way back in 1989 with the opening of the first pharmacy and there has been no turning back ever since. As the years went by, more and more outlets kept getting added and the network evolved to its existing size. Built on more than 2 decades of experience in pharmaceutical retailing, Aster Pharmacies are designed to be a one-stop-shop for healthcare products, offering quality medical and allied products at the best prices in a refreshing ambiance. Aster Pharmacy is a part of the Aster DM Healthcare group based in Dubai. The first pharmacy network to introduce a uniform identity, not just in the look, but in actual brand experience, Aster Pharmacies stock a wide variety of curative, nutritional & baby care products systematically displayed for allowing over the counter service. Innovative and value added services like ‘Yes! We Deliver’ to deliver products, regular updates on healthcare, information on offers, schemes and promotions by emails or on your mobiles ensure Aster Pharmacies offer “much more than medicines.”
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Al Huddaiba Awards Building. Jumeirah Rotana, Dubai, United Arab Emirates (UAE)
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