Senior Help Desk Engineer Jobs in UAE

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Provide technical support and customer service, troubleshoot hardware issues, and optimize performance while ensuring effective communication and teamwork.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line IT support, troubleshoot issues, manage incidents using ServiceNow, and ensure timely resolution while following ITIL processes.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage IT incidents and service requests, provide customer support, and maintain knowledge base while ensuring compliance with security standards.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide Level 1 and Level 2 IT support, troubleshoot hardware and software issues, and maintain records while ensuring customer satisfaction.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage client relationships, resolve complaints, ensure service quality, and enhance customer satisfaction through effective communication and problem-solving skills.

• 0 - 5 Years
• Dubai - United Arab Emirates

Responsible for managing requests via CAFM Systems, providing excellent customer service, and ensuring adherence to policies while maintaining service efficiency.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide primary and secondary IT support, troubleshoot hardware and software, manage campus devices, and assist with user inquiries and network connectivity.

• 3 - 8 Years
• Dubai - United Arab Emirates

Provide technical assistance for IT systems, troubleshoot issues, manage user accounts, and support cybersecurity initiatives with strong knowledge of Windows and networking.

• 5 - 9 Years
• Dubai - United Arab Emirates

Provide end-user IT support, helpdesk coordination, and basic system administration while ensuring effective communication with stakeholders during a temporary assignment.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnose issues, manage user accounts, and ensure compliance with organizational standards for IT systems.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnose issues, manage user accounts, and maintain systems while requiring a Bachelor's degree and relevant certifications.

• 3 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide technical support, manage network operations, oversee IT helpdesk, and ensure effective vendor management while possessing strong troubleshooting and communication skills.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by resolving inquiries, utilizing active listening, and meeting performance metrics while managing customer data effectively.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide onsite and remote IT support, troubleshoot hardware and software issues, manage network infrastructure, and maintain system security and documentation.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

The role involves responding to client inquiries, providing product information, coordinating with teams, and maintaining client records while ensuring customer satisfaction.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level technical support, manage user accounts, monitor network security, and assist with hardware and software maintenance for IT operations.

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Prepare documentation, support ERP administration, coordinate site services, and assist in parts quotations while ensuring strong organizational skills and customer support.

• 2 - 5 Years
• Ajman - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot IT issues, manage incidents, and ensure customer satisfaction with strong communication and problem-solving skills.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide end-user support, manage network administration, firewall security, and system administration while ensuring backup and disaster recovery for a multi-site environment.

• 3 - 6 Years
• Ajman - United Arab Emirates (UAE)

Provide first-line IT support, manage systems, document solutions, assist onboarding, and ensure compliance with security protocols and user training.

• 2 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for technical support, system administration, troubleshooting, social media marketing, and web design, requiring strong problem-solving and multitasking skills.

• 2 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage assets, and ensure data security while promoting a positive service culture.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Fluent English-speaking candidates needed for inbound and outbound customer service roles, requiring strong communication, problem-solving skills, and adaptability.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage IT assets, and ensure data security while promoting a positive service culture.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handle inbound and outbound calls, resolve customer complaints, and document interactions using CRM software while ensuring customer satisfaction and retention.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, ensure security, and deliver VIP support while having experience in troubleshooting and asset tracking.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, deliver VIP support, and track IT assets with strong networking knowledge and discreet service orientation.

• 3 - 6 Years
• Sharjah - United Arab Emirates (UAE)

Provide first contact IT support, diagnose issues, document interactions, escalate complex problems, requiring a degree in IT and customer service experience.