Senior Manager - Excellency Center
Abu Dhabi Commercial Bank
Employer Active
Posted on 17 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
In this role, your key responsibilities include :
Revenue Generation - Manage and monitor revenue generation through sale of various financial services of the bank in order to achieve agreed financial targets and maximize revenue generation
People Management - Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance. Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
Relationship Management - Develop and maintain internal stakeholders/external agencies and client relationships to achieve desired objectives of the bank.
Portfolio Management - Monitor and control customer portfolios to achieve desired revenue through cross sell, upsell and retention.
Policies, Processes, Systems and Procedures - Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
Continuous Improvement - Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programs and projects in line with the bank’s standards.
Customer Service - Demonstrate our promise and apply the ADCB service standards to deliver the banks required levels of service in all internal and external customer interactions.
The ideal candidate should have the following experience
At least 7 years of experience in retail banking and in a managerial role
Bachelor’s Degree in Business Administration, Sales or Finance or relevant specialization
Accredited Financial Analyst, Certified Investment Professional, Certificate in Quantitative Finance, Chartered Financial Analyst, Certified International Investment Analyst.
Master Financial Risk Manager (FRM), ICA Specialist or Certificate in Conduct Risk
In depth knowledge of global financial markets and trends
Understanding of retail banking products and services
Company Industry
Department / Functional Area
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