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Job Description
Roles & Responsibilities
KEY RESPONSIBILITIES
- Files new fares/rules or changes which are updated accurately in the system within agreed SLA in all channels of distribution.
- Coordinates with different teams for launch of new fare filling and creation of all fare structures in different channels of distribution.
- Ensures the network fares are filled in accordance with flydubai fare structure (FCR) and all fare rules updated correctly in the system.
- Mentors and guides Pricing Distribution Officers and supports performance to achieve team SLAs and accuracy level targets.
- Ensures the abuse and misinterpretation/application of fares and rules is mitigated through the controlled, automatic quoting, pricing, and ticketing of passenger fares and rules.
- Works closely with Pricing and Revenue Management to ensure that fare structure is maintained and any discrepancies are highlighted and amended.
- Conducts user testing of revenue management and pricing systems and provide requirements to develop, implement and customize solutions in accordance with flydubai business model.
- Ensures the revenue and yield targets are supported, and cost savings are achieved.
- Checks all Special Service Request (SSR) rates in the system, exchange rates and penalties in consultation with relevant teams.
- Ensures all taxes and surcharges are maintained up to date in the system and all changes required updated in a timely manner.
- Leads or contributes towards Pricing related projects by actively collaborating with various internal and external stakeholders.
Desired Candidate Profile
QUALIFICATIONS
- Bachelor's Degree (3+ years)
- Bachelor s degree in Air transportation, marketing, economics, or business management preferred
- Fluent in English
- Experience working in Airline Revenue Management or Pricing related domains preferred
- ATPCO (Airline Tariff Publishing Company) fare filing and BI tool experience preferred
- Years with qualifications: 3 - 5 years
COMPETENCIES
- Customer Focus
- Teamwork
- Effective Communication
- Personal Accountability & Commitment to achieve
- Resilience & Flexibility (Can do attitude)
ISR REQUIREMENTS
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.
Department / Functional Area
Keywords
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