Senior Officer - Vendor Management Abu Dhabi Airports Company

Responsibilities

Vendor Lifecycle Management

• Oversee supplier registration, onboarding, qualification, and renewal processes.
• Lead vendor due diligence and verification with legal, finance, and compliance teams.
• Manage vendor master data in ERP/supplier management systems for accuracy and completeness.
• Review and validate supplier documentation against company policies and regulations.
• Develop vendor segmentation strategies based on risk, spend, and operational criticality.
• Ensure compliant deactivation or suspension of vendors when necessary.

Supplier Relationship and Performance Management

• Build and maintain productive, ethical relationships with key suppliers.
• Conduct supplier performance reviews and develop scorecards/KPIs.
• Analyze supplier performance data to identify trends, risks, and improvement opportunities.
• Facilitate quarterly business review (QBR) meetings with suppliers and stakeholders.
• Support corrective action plans and supplier development programs.
• Serve as escalation point for complex vendor issues, ensuring business and compliance alignment.

Governance, Compliance, and Audit Coordination

• Ensure adherence to vendor management policies and procurement governance frameworks.
• Collaborate with audit, legal, and compliance teams for audit readiness.
• Maintain an auditable vendor document management system.
• Prepare compliance reports and respond to audit findings.
• Contribute to vendor risk management frameworks and monitor certifications/licenses.

Reporting, Analysis, and System Administration

• Develop and present vendor management dashboards, reports, and analytics.
• Use ERP systems and tools (Oracle Fusion, Power BI, Excel) for supplier performance insights.
• Track vendor KPIs, SLAs, and procurement metrics; recommend corrective actions.
• Participate in system enhancements and automation initiatives.
• Ensure timely reporting for regulatory, management, and strategy purposes.

Strategic and Operational Support

• Collaborate with procurement leads on sourcing strategies and supplier selection.
• Provide supplier intelligence, benchmarking, and market analysis.
• Support procurement transformation and digitalization initiatives.
• Promote sustainability, diversity, and ethical sourcing.
• Mentor junior team members in vendor management best practices.

Continuous Improvement and Cross-Functional Collaboration

• Identify process improvement opportunities and recommend policy enhancements.
• Lead small-scale vendor management improvement projects.
• Partner with Finance, Legal, IT, and Operations to streamline processes.
• Contribute to procurement excellence initiatives through committees and workshops.

Requirements and Skills

Technical Competencies:

• Strong understanding of vendor lifecycle processes and supplier evaluation frameworks.
• Proficiency in ERP systems, supplier databases, and performance monitoring tools.
• Advanced skills in Microsoft Office 365 (Excel, Word, PowerPoint) and data analysis software.
• Ability to design and interpret supplier KPIs, scorecards, and audit trails.
• Knowledge of procurement laws, ethical sourcing standards, and contract compliance.

Behavioral Competencies:

• High ethics and integrity in vendor management.
• Strong analytical, organizational, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Collaborative mindset with leadership potential.
• Proactive in identifying and resolving supplier and process challenges.
• Commitment to continuous learning, innovation, and operational excellence.