Senior Presales Consultant Ghobash Group

1. Pre-Sales Solution Development

Assess Client Requirements Engage with potential customers to analyze business needs, IT challenges, and transformation goals.
Develop Tailored Managed Services Solutions Design service models covering:

• Cloud & Infrastructure Management (AWS, Azure, GCP, hybrid IT)
• Managed Security Services (SOC, SIEM, threat detection, IAM)
• IT Service Management (ITSM) (Service Desk, ITIL-based processes, automation)
• DevOps & Automation (CI/CD pipelines, Kubernetes, Ansible, Terraform)
• Data solutions (Snowflake, Informatica)
• AI solutions

Create Technical Proposals & RFP/RFI Responses Prepare solution documents, technical designs, and pricing models.
Define Service Level Agreements (SLAs) & Operational Frameworks Ensure clear definition of service commitments, KPIs, and operational workflows.

2. Sales Enablement & Client Engagement

Support Sales & Business Development Teams Assist in client meetings, technical discussions, and deal structuring.
Conduct Solution Demonstrations & Proof-of-Concepts (POCs) Showcase managed services capabilities through live demos.
Develop Business Cases & ROI Justifications Present cost-benefit analyses and value-driven outcomes to decision-makers.
Engage with C-Level & IT Executives Build strong relationships with CTOs, CIOs, and IT leaders to position managed services as strategic enablers.

3. Competitive Analysis & Market Positioning

Research Industry Trends & Competitor Offerings Stay updated on emerging technologies, automation, AI-driven IT operations, and security innovations.
Develop Differentiated Service Offerings Identify gaps in competitor solutions and highlight unique value propositions.
Engage with Technology Vendors & Partners Collaborate with Microsoft, AWS, Cisco, Palo Alto, VMware, and other strategic partners.

4. Collaboration with Internal Teams

Work with Solution Architects & Service Delivery Teams Ensure proposed solutions are feasible, scalable, and cost-effective.
Enhance Proposal & Documentation Processes Create standardized proposal templates, pricing models, and presentations.
Support in Marketing & Thought Leadership Provide input for whitepapers, case studies, and webinars to position managed services offerings.

5. Governance, Risk & Compliance (GRC) in Pre-Sales

Ensure Compliance with IT Governance & Security Standards Align solutions with ISO 27001, GDPR, NIST, ITIL, and local regulations.
Assess Vendor & Third-Party Risks Evaluate cloud service provider security policies and integrations.
Define Risk Mitigation Strategies Ensure business continuity and disaster recovery solutions are incorporated into proposals.