Senior Product Manager
Sia
Employer Active
Posted 9 hrs ago
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Experience
5 - 10 Years
Job Location
Education
Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Define and execute product vision, strategy, and roadmap for consumer-facing digital products (web and mobile applications)
Develop differentiating product positioning and messaging across primary customer and market segments
Lead end-to-end product lifecycle management from ideation and business case development to launch, optimization, and continuous enhancement
Drive the design and implementation of customer-centric experiences that increase customer engagement, loyalty participation, retention, and revenue generation
Define and prioritize product features based on customer insights, analytics, business objectives, and market opportunities
Translate business needs into detailed product requirements and user stories
Collaborate closely with engineering, UX/UI, CRM, analytics, and marketing teams to deliver high-quality solutions
Leverage customer data, loyalty insights, and behavioral analytics to inform product decisions
Own and monitor product KPIs including adoption, engagement, conversion, retention, NPS, and loyalty performance metrics
Lead Agile delivery processes and manage product backlogs, sprint prioritization, and release planning
Conduct market assessments, competitive analysis, and benchmark industry trends and emerging loyalty capabilities
Work with stakeholders across business and technology teams to align product outcomes with strategic objectives
Desired Candidate Profile
We are looking for high-calibre Product Managers capable of identifying customer needs, defining compelling product visions, and leading cross-functional teams to transform ideas into impactful consumer products.
The ideal candidate:
- Holds a Bachelor s degree in Business, Product Management, Engineering, Computer Science, Digital Technology, or a related field (Master s degree preferred)
- Has >8 10+ years of experience/strong>, with at least strong>5+ years in Product Management roles
- Demonstrates significant experience managing strong>consumer-facing mobile and web applications/strong>
- Has hands-on experience designing, implementing, or managing strong>Loyalty Programs/strong>, customer engagement platforms, rewards ecosystems, or CRM products
- Brings prior experience within strong>Retail, eCommerce, FMCG, Hospitality, or customer-centric industries/strong> (Retail strongly preferred)
- Has strong experience working with Agile delivery methodologies (Scrum/Kanban)
- Can effectively communicate and collaborate with engineering, UX/UI, analytics, and business teams
- Possesses strong knowledge of customer journeys, personalization, CRM, and customer engagement ecosystems
- Has experience with product analytics, experimentation, and A/B testing
- Demonstrates strong understanding of digital KPIs and product performance management
- Has experience with prototyping and requirements definition tools such as Figma, Jira, Confluence, Miro, etc.
- Possesses excellent stakeholder management and client-facing skills
- Previous experience in Salesforce Loyalty Cloud, CRM platforms, or digital loyalty ecosystems is considered a strong advantage
- Arabic language proficiency is preferred but not mandatory
- Excellent verbal and written communication skills in English
Preferred Experience:
- Loyalty platforms and rewards ecosystems
- Omnichannel retail and customer engagement journeys
- Customer mobile applications and digital ecosystems
- Membership and rewards products
- Personalization and customer data platforms
- CRM and loyalty technology implementations
- Digital commerce and customer experience platforms
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Product Development
- Product Management
Keywords
- Senior Product Manager
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