Senior Program Manager - Talent Solutions Platform Delivery

Marsh McLennan

Employer Active

Posted 6 hrs ago

Experience

10 - 15 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Lead end-to-end delivery of large-scale, multi-year enterprise SaaS initiatives, including platform integrations, migrations, and new builds, ensuring delivery within scope, timeline, and budget.

Act as the key link between technical teams and business stakeholders, translating strategic goals into actionable delivery plans with clear ownership, governance, decision rights, and change control.

Manage multiple concurrent workstreams across product, engineering, operations, business, and sales, while keeping customer and client needs front and center.

Drive stakeholder alignment, facilitate decisions, and maintain momentum in a senior, highly collaborative, and opinion-rich environment.

Provide transparent, executive-ready communications and reporting on program progress, dependencies, risks, and outcomes.

Work effectively across global teams and geographies, balancing global standards with local execution needs.

Identify and mitigate delivery risks, manage interdependencies, and ensure disciplined execution across complex initiatives.

Foster a delivery culture that embraces innovation, adaptability, and continuous improvement.

Required Experience and Skills

10+ years of experience in technical project or program management, including leading new platform builds with multiple dependencies and tight timelines.

Strong experience delivering programs using Agile or iterative methodologies.

Demonstrated ability to manage complex cross-functional programs involving business and technical stakeholders.

Exceptional senior stakeholder management and influencing skills.

Excellent written and verbal communication skills in English.

Strong analytical, problem-solving, and decision-making capabilities.

Ability to work effectively in ambiguous, evolving environments with a high degree of ownership and resilience.

Desired Candidate Profile

The ideal candidate is a strong technical program leader with experience navigating complex environments, aligning diverse stakeholders, and bringing structure and clarity to initiatives where priorities and expectations may evolve over time.

We are looking for someone with an AI-first mindset, ideally with experience or a strong interest in applying AI-driven thinking to platform strategy, delivery, and innovation.

Department / Functional Area

Keywords

  • Senior Program Manager - Talent Solutions Platform Delivery

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Marsh McLennan

Mercer is seeking an experienced Senior Program Manager to lead the strategic delivery of large-scale platform initiatives across our Talent Solutions business. This includes enterprise integrations, migrations, new platform builds, and SaaS product development. This is a high-impact role at the intersection of business strategy, product development, and technical execution.

Your work in this role will help shape the future of Mercer's Talent solutions-supporting how our products evolve, scale, and continue to deliver trusted insights to more than 11,000 client organizations worldwide. If you are passionate about the future of talent management and talent assessment, this is an opportunity to make a lasting global impact.

About Mercer Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps clients build the confidence to thrive through the power of perspective.

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https://www.efinancialcareers.com/jobs-United_Arab_Emirates-Dubai-Senior_Program_Manager_-_Talent_Solutions_Platform_Delivery.id24297231