Senior Programme Manager

JLL

Role Overview

We are seeking an experienced Senior Programme Manager to join our EMEA PMO team, based in Dubai, with responsibility for leading and coordinating strategic programmes across the MENA (Middle East and North Africa) region.

This role will serve as the regional champion for programme excellence, driving delivery of complex, multi-disciplinary initiatives that support JLL's growth and operational objectives across MENA markets.

Key Responsibilities

Programme Leadership & Delivery
Lead and manage multiple large-scale, cross-functional programmes across MENA region
Develop comprehensive programme roadmaps, timelines, and resource allocation plans
Ensure programmes are delivered on time, within budget, and to required quality standards

Coordinate with regional country heads and local market teams to ensure programme alignment

Oracle Partnership & Representation
Act as Oracle's representative across all programme management activities in MENA region
Ensure Oracle's interests, standards, and requirements are maintained throughout project lifecycles

Provide regular reporting and updates to Oracle stakeholders on programme performance

Represent Oracle in client meetings, steering committees, and key stakeholder engagements
Ensure Oracle's brand values and service excellence standards are upheld at all levels
PDS Collaboration & Project Delivery
Work closely with JLL's Project Development Services (PDS) teams to ensure seamless project execution

Monitor project budgets in collaboration with PDS teams to ensure financial targets are met

Implement robust project timeline management processes with PDS to guarantee on-time delivery

Establish clear governance frameworks between PMO and PDS for optimal project outcomes

Supply Chain Management & Oversight

Ensure accurate and efficient supply chain management across all MENA programmes
Implement supply chain governance processes and controls
Monitor vendor performance and ensure compliance with Oracle and JLL standards

Coordinate with procurement teams to optimize supply chain efficiency and cost-effectiveness

Maintain supply chain risk registers and mitigation strategies
Stakeholder Management
Build and maintain strong relationships with senior stakeholders across MENA markets
Facilitate programme steering committees and governance meetings
Provide regular programme updates and reporting to EMEA PMO leadership and Oracle stakeholders

Manage client expectations and communications for client-facing programmes
PMO Excellence & Process Improvement
Implement and maintain PMO standards, methodologies, and best practices across MENA

Experience

7+ years of programme/project management experience, preferably in professional services or real estate
3+ years of experience managing programmes in MENA region
Proven track record of delivering complex, multi-million dollar programmes

Experience working in matrix organizations and managing virtual teams
Technical Skills

Proficiency in programme management tools (Microsoft Project, Smartsheet, Jira, etc.)

Advanced Excel and PowerPoint skills
Experience with PMO frameworks and methodologies

Strong analytical and problem-solving capabilities
Language & Cultural Requirements
Fluent English (written and verbal) - essential

Arabic language skills highly preferred
Strong understanding of MENA business culture and practices
Experience working across diverse cultural environments
Key Competencies
Strategic thinking and business acumen
Exceptional leadership and team management skills
Strong communication and presentation abilities

Adaptability and resilience in fast-paced environments

Cultural sensitivity and regional market awareness

Results-oriented with attention to detail