Senior Software Tester (ERP & CRM)

TAWANTECH

Key Responsibilities

• Analyze business and functional requirements related to ERP and CRM banking systems.
• Design, prepare, and execute test cases, test scenarios, and test scripts.
• Perform functional, system, integration, regression, and UAT testing.
• Validate end-to-end banking workflows (loans, accounts, payments, CRM customer journeys, etc.).
• Identify, log, track, and follow up on defects using defect management tools.
• Ensure data accuracy, system integrity, and compliance with banking regulations.
• Collaborate closely with business users, developers, and project managers.
• Support User Acceptance Testing (UAT) and post-production validation.
• Prepare test reports, defect summaries, and test closure documents.

• Bachelor s degree in Computer Science, Information Systems, or related field.
• +5 years of experience in software testing (ERP & CRM preferred).
• Strong experience in banking systems and financial applications.
• Hands-on experience testing ERP systems (Finance, GL, AP, AR, etc.).
• Hands-on experience testing CRM systems (customer onboarding, servicing, complaints, sales).
• Strong understanding of banking business processes.
• Experience with test management and defect tracking tools (e.g. JIRA, HP ALM).
• Ability to write clear test cases and documentation.
• Excellent analytical and problem-solving skills.

Preferred Qualifications

• Experience with Core Banking integrations.
• Knowledge of SQL for data validation.
• Experience in Agile / Waterfall environments.
• Banking or financial institution background is highly preferred.

Soft Skills

• Strong communication skills.
• Attention to detail.
• Ability to work under pressure and meet deadlines.
• Team player with a proactive mindset.