Senior Team Operations Manager

Ninjas in Pyjamas

Posted on 2 Mar

Experience

3 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Day-to-Day Operations

  • Lead, together with the Head of Team Operations, the strategic planning and coordination of team operations, ensuring seamless execution of logistics for tournaments, travel, bootcamps, merchandise, and more.

  • Collaborate across departments to streamline processes and continuously improve operational efficiency, creating an environment where players can focus solely on high performance.

  • Serve as a primary point of contact between internal stakeholders and external partners, fostering strong relationships and ensuring smooth communication.

  • Collaborate with the Head of Team Operations and other Team Managers to drive operational strategy and maintain consistency across teams.

Player Wellbeing

  • Be a strong ambassador of NIP values, driving engagement and educating players on how these values support both personal and team success.

  • Proactively monitor and assist players in overcoming challenges, removing obstacles to performance, and addressing any wellbeing concerns.

  • Collaborate with coaches, performance staff, and other key stakeholders to ensure players receive tailored support for holistic wellbeing.

  • Elevate the player experience by continuously identifying opportunities to improve their environment, both on and off the field, fostering an atmosphere where high performance thrives alongside personal growth.

Administrative

  • Lead the strategic planning and coordination of upcoming tournaments and events, ensuring all logistics are meticulously organized and teams are fully prepared for competition.

  • Oversee inventory management for merchandise, equipment, and peripherals, ensuring players are fully equipped to perform at their best.

  • Manage key operational deadlines (e.g., roster locks, tournament invites, ticket requests), ensuring all are met with precision and in a timely manner.

  • Identify opportunities for continuous improvement in administrative workflows, optimizing processes to enhance efficiency and support the broader team operations.

Desired Candidate Profile

Qualifications

  • 3+ years of experience working in an operations environment, such as project management, analysis, or operations coordination.

  • Strong organizational skills and attention to detail.

  • Proficiency in Microsoft Excel/Google Sheets.

  • Excellent problem-solving skills and ability to identify and resolve operational issues independently.

  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

  • Must be able to speak and write English fluently.

  • A strategic understanding of the esports landscape, including knowledge of competitive gaming environments and industry trends, is essential.

  • Ideal candidate works from the NIP HQ in Stockholm.

Company Industry

Department / Functional Area

Keywords

  • Senior Team Operations Manager

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Ninjas in Pyjamas

We are Ninjas in Pyjamas, probably the world's most legendary esports team.

Born in 2000 with Counter-Strike in our blood, we have pioneered the esports scene since its inception. We earned our stripes by competing at the very top level across almost a dozen game titles and we never lose we only win or learn.

Our vision is to bring gaming culture to a world without boundaries.

Read More

https://ninjasinpyjamas.recruitee.com/o/senior-team-operations-manager