Senior Technical Support Associate Jobs

• 3 - 8 Years
• Cairo - Egypt

Provide advanced technical support for hardware, software, and network issues, ensuring compliance with IT standards and security policies.

• 4 - 6 Years
• Cairo - Egypt

Provide advanced technical support for complex hardware, software, and network issues, ensuring security and performance while mentoring junior staff.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide technical support and training to enhance customer satisfaction, troubleshoot issues, and develop strong client relationships in the oil and gas industry.

• 1 - 3 Years
• Egypt - Egypt

Provide technical support by troubleshooting issues, educating users, and maintaining records while meeting service level agreements for customer satisfaction.

• 2 - 7 Years
• Cairo - Egypt

Provide technical support, troubleshoot hardware and software issues, document interactions, and maintain user satisfaction with strong communication skills.

• 4 - 7 Years
• Cairo - Egypt

Seeking a Cloud Support Engineer with expertise in ITIL processes, incident management, and cloud services to enhance operational excellence.

• 4 - 9 Years
• Cairo - Egypt

Manage escalated incidents in cloud services, conduct root cause analysis, and ensure adherence to ITIL processes while enhancing system stability.

• 6 - 12 Years
• Riyadh - Saudi Arabia

Provide bilingual support for digital banking platforms, coordinate with IT teams, and enhance customer experience through effective communication and problem resolution.

• 3 - 5 Years
• Lebanon - Lebanon

Implement policies, coordinate with insurers, generate statements, provide technical support, and ensure accurate claims processing with strong analytical skills.

• 5 - 7 Years
• Giza - Egypt

Troubleshoot applications, provide customer support, collaborate with teams, and perform database scripting with strong analytical and communication skills required.