Senior Technical Support Officer Jobs

• 7 - 12 Years
• Riyadh - Saudi Arabia

Provide post-sales technical support, act as a strategic advisor, manage customer relationships, and ensure effective communication and problem resolution.

• 7 - 9 Years
• Saudi Arabia - Saudi Arabia

Provide post-sales technical support for enterprise SAS applications, ensuring effective communication, problem resolution, and customer advocacy while managing expectations and...

• 3 - 8 Years
• Cairo - Egypt

Provide advanced technical support for hardware, software, and network issues, ensuring compliance with IT standards and security policies.

• 3 - 8 Years
• Dubai - United Arab Emirates

Respond to client issues, resolve API problems, document solutions, and improve support processes; requires API testing, SQL skills, and strong troubleshooting.

• 5 - 10 Years
• Dubai - United Arab Emirates

Provide exceptional technical support, troubleshoot complex issues, and possess skills in Java, relational databases, and cloud platforms.

• 4 - 6 Years
• Giza - Egypt

Manage IT support ticketing system, maintain computer labs, support network infrastructure, and train junior staff while ensuring compliance with security policies.

• 3 - 8 Years
• Cairo - Egypt

Provide advanced technical support for smart metering and IoT solutions, troubleshoot issues, and train junior staff while ensuring customer satisfaction.

• 2 - 7 Years
• Cairo - Egypt

Provide technical support, troubleshoot hardware and software issues, document interactions, and maintain user satisfaction with strong communication skills.

• 4 - 7 Years
• Cairo - Egypt

Seeking a Cloud Support Engineer with expertise in ITIL processes, incident management, and cloud services to enhance operational excellence.

• 2 - 6 Years
• Eastern Province - Saudi Arabia

Resolve technical issues in Health Information Systems, support users, optimize performance, and provide training while ensuring effective communication and collaboration.

• 4 - 9 Years
• Cairo - Egypt

Manage escalated incidents in cloud services, conduct root cause analysis, and ensure adherence to ITIL processes while enhancing system stability.

• 5 - 7 Years
• Cairo - Egypt

Deploy and support software solutions, troubleshoot applications, provide customer training, and maintain databases with strong analytical skills required.