Senior Technical Support Officer Jobs

• 4 - 6 Years
• Cairo - Egypt

Responsible for client success, leading technical discussions, troubleshooting complex issues, and ensuring service reliability in a fast-paced environment.

• 2 - 7 Years
• Cairo - Egypt

Provide technical support, troubleshoot hardware and software issues, document interactions, and maintain user satisfaction with strong communication skills.

• 4 - 7 Years
• Cairo - Egypt

Seeking a Cloud Support Engineer with expertise in ITIL processes, incident management, and cloud services for L2/L3 support in managed services.

• 6 - 12 Years
• Riyadh - Saudi Arabia

Provide bilingual support for digital banking platforms, coordinate with IT teams, and enhance customer experience through effective communication and problem resolution.

• 4 - 9 Years
• Cairo - Egypt

Manage escalated incidents in cloud services, conduct root cause analysis, and ensure adherence to ITIL processes while enhancing system stability.

• 5 - 7 Years
• Giza - Egypt

Troubleshoot applications, provide customer support, collaborate with teams, and perform database scripting with strong analytical and communication skills required.