Senior Trade Analyst GTB-Trade

Mashreq

Role:
- Business & Sales Support - Provide full support to Trade Sales Team on Open Account portfolio Participation in the due diligence process. KPI: 100% adherence to all Operation task as per Unit SOP).
- Ensure proper and correct digital storage of all documents verified as part of due diligence process. KPI: 100% digital storage of all documents
- Ensure service levels. KPI: > 95% for all Open Account related documentation support by closely working with Factoring operations/RM/Clients on documentation, day to day operational queries

- Risk Support - Complete proposals to change facility structure, buyer/seller addition/deletion as per requests received. KPI: 100% or Minimum 30 per month
- Conduct Due Diligence and validation under Receivables Finance programs based on requests received. KPI: 100% or minimum 500 per month

- Client Experience, Efficiency & Digitization - Improve efficiency, operational resilience, client experience and costs through streamlining and digitization of key processes. KPI: Eliminate operational bottlenecks through proactive engagement with workflow/operational processes (as evidenced by specific Ops feedback/case studies)

- Compliance & Governance - Adherence to all Bank policies, procedures and guidelines including all. KPI: 100% adherence
- Mandatory & required trainings completed as per schedule. KPI: 100% completion
- RCSA activities. KPI: Pass/Fail rating. Failure in any area could result in reduction of overall performance rating (Top to core, Core to needs improvement), depending on materiality of breach

Problem-solving oriented:
- Identify and resolve areas of concern that crop up during the due diligence process.
- To provide suggestions/feedback on risk mitigation.
- Suggest corrective measures for improving factoring structure and account conduct.
- Proactive approach for resolving issues with all interdependencies.
- Resolving customers complaints related to operational issues.
Decision making authority & responsibility:
- To independently make recommendations on factoring facilities and structure based on survey findings without being influenced by marketing considerations
- To comment on the account conduct/ behaviour of client and make suggestions to Product Manger/ Relationship Manager/ Trade Sales