Service Advisor Al Naboodah Commercial Group

Posted 30+ days ago

Experience

3 - 8 Years

Job Location

Other - United Arab Emirates (UAE)

Education

Diploma, Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Act as the primary point of contact for customers, ensuring their needs are understood and met with precision.
  • Diagnose vehicle issues through active listening and effective questioning, translating technical jargon into customer-friendly language.

Desired Candidate Profile

  • 3-4 yrs in Heavy Commercial vehicle segment as Service advisor/Asst Service advisor
  • Proven experience in utilizing dealership management systems and customer relationship management software is essential.
  • Strong technical knowledge of automotive systems and repair processes is crucial for effective diagnosis and communication.

Employment Type

    Full Time

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Automotive Knowledge
  • Complaint Resolution
  • Customer Service
  • Automotive Advisor
  • Automotive Service Representative
  • Customer Care Specialist
  • Automotive Diagnostics
  • Technical Service Advisor

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Al Naboodah Commercial Group

SARITHA BINU

Head Office, 844, Hatta Oman Road, Al Awir, Dubai United Arab Emirates, 1200 UAE, Dubai, United Arab Emirates (UAE)

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