Service Desk Agent - Only Arabic Nationals QUESSCORP MANPOWER SUPPLY SERVICES LLC

Multiple VacanciesEmployer Active

Posted 53 min ago

Experience

1 - 6 Years

Monthly Salary

AED 5,000 - 7,000 ($1,351 - $1,891)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Arab National

Gender

Any

Vacancy

15 Vacancies

Job Description

Roles & Responsibilities

Required Skills and Experience:

  • 1–3 years of experience in IT Service Desk or desktop support roles
  • Basic knowledge of Windows OS, MS Office Suite, and Active Directory.
  • Familiarity with IT ticketing tools and remote support tools (e.g., AnyDesk, TeamViewer).
  • Good understanding of ITIL processes and incident lifecycle.

Preferred Qualifications:

  • Diploma or Bachelor’s Degree in IT, Computer Science, or related field.
  • ITIL Foundation certification is a plus.
  • A+ / MCSA / HDI certification is advantageous.

Soft Skills:

  • Excellent communication and customer service skills in English
  • Ability to remain calm under pressure and prioritize tasks.
  • Problem-solving attitude and eagerness to learn.
  • Willingness to work in shifts (24x7 environment if required).

Please mention your

Nationality:

UAE Visa status:

Notice period :

� WhatsApp: +971-585879411 ( PriseelaAngelin )

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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QUESSCORP MANPOWER SUPPLY SERVICES LLC

Vinod V - HR

Al Shafar Tower 1, 2204, Al Fosool Street Barsha Heights Dubai, Dubai, United Arab Emirates (UAE)