IT Service Desk Jobs in UAE

• 3 - 6 Years
• Sharjah - United Arab Emirates (UAE)

Provide first contact IT support, diagnose issues, document interactions, escalate complex problems, requiring a degree in IT and customer service experience.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage business applications and databases, provide IT operations support, implement digital solutions, and ensure optimal IT infrastructure performance.

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving issues, documenting interactions, and coordinating with technicians while maintaining accurate records.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage NOC processes, coordinate with teams, liaise with UAE authorities, and maintain documentation while ensuring compliance and timely approvals.

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Emirati National with a Bachelor's Degree preferred in IT, strong communication skills, and basic IT troubleshooting knowledge for Service Desk support.

• 0 - 2 Years
• Dubai , Sharjah , Ajman - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving concerns, and collaborating with team members while demonstrating strong communication and problem-solvin...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for customers, resolving complaints, promoting products, and maintaining records while ensuring effective communication in Arabic and English.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide first-line IT support, troubleshoot hardware/software issues, manage service requests, and possess strong communication skills in Arabic and English.

• 2 - 7 Years
• Dubai - United Arab Emirates

Analyze and resolve complex incidents, utilize IT Service Management tools, and ensure compliance with ITIL processes while providing exceptional customer service.

• 7 - 12 Years
• United Arab Emirates - United Arab Emirates

Responsible for technology support in retail stores, focusing on infrastructure, network, POS systems, and vendor management, ensuring operational efficiency.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for network infrastructure management, security, support, and troubleshooting, requiring skills in network management, technical support, and relevant certifications.

• 5 - 10 Years
• Umm Al Qaiwain - United Arab Emirates (UAE)

Responsible for managing IT infrastructure, including server administration, Active Directory, and providing technical support with strong problem-solving skills.

• 2 - 4 Years
• Dubai - United Arab Emirates

Manage guest calls and requests, operate telephone systems, ensure guest satisfaction, and maintain professional communication and relationships.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

The Butler Service Desk Agent provides exceptional guest service, manages phone correspondence, and coordinates requests while maintaining strong communication with departments.

• 3 - 5 Years
• Dubai - United Arab Emirates

Provide second and third line technical support, troubleshoot Microsoft 365 issues, and assist with customer onboarding and infrastructure projects.

• 5 - 9 Years
• Dubai - United Arab Emirates

Provide end-user IT support, helpdesk coordination, and basic system administration while ensuring effective communication with stakeholders during a temporary assignment.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

IT Support Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians. Responsible for Scanning, Testing, and P...

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage IT assets, and perform user account management while possessing a Bachelor's degree and relevant certifications.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for hardware and software, troubleshoot devices, assist with Learning Management System, and manage campus device lifecycle.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide user support and system maintenance, manage networking equipment, ensure compliance, and possess strong analytical and communication skills.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Operate the Facilities Management Help Desk to log, track and follow up on service and maintenance requests. Utilize the Help Desk system to generate management reports and prep...