Service Desk Jobs in Abu Dhabi

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the ...

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage IT assets, and perform user account management while possessing a Bachelor's degree and relevant certifications.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnosing and resolving hardware, software, and network issues for end-users via phone, email, or chat. Escalate complex or unresolved iss...

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

The role involves driving AI innovation, leading Microsoft Copilot adoption, and coaching users to automate workflows while ensuring digital experience improvement.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Facilitate workshops on Microsoft Copilot Studio, train users, develop proofs of concept, and ensure compliance while analyzing customer experience and AI tools.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate services for children with developmental delays, ensuring family support, appointment scheduling, and compliance with healthcare regulations.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Operate the Facilities Management Help Desk to log, track and follow up on service and maintenance requests. Utilize the Help Desk system to generate management reports and prep...

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

JOB PURPOSE Own the technology experience of every Aldar employee: the services, devices and workplace technology through which the Group's people work every day, covering servi...

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Job Summary: For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced and dynamic Service Delivery Manager (SDM) with a...

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Job Overview: For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced Service Delivery Manager to lead the delivery an...

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

To orchestrate and scale a modern, product-driven IT operations function across cloud, infrastructure, digital workplace, service management, and enterprise platforms retaining ...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide front-line IT support, troubleshoot hardware/software issues, and maintain client relationships while ensuring high-quality technical solutions and service delivery.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

IT Support Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians. Responsible for Scanning, Testing, and P...

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for hardware and software, troubleshoot devices, assist with Learning Management System, and manage campus device lifecycle.