25 Service Desk jobs in Abu dhabi

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage service desk performance, oversee staffing and training, ensure quality assurance, and utilize analytics for continuous improvement.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise analysts, manage queues, provide escalations, conduct coaching, and ensure service quality in a high-volume service desk environment.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 3 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Seeking candidates for IT support roles including Help Desk and Desktop Support, requiring strong experience and availability to start in October.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage service requests and incidents, provide technical support, maintain documentation, oversee IT asset lifecycle, and require a Bachelor's degree in IT.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Monitor core banking systems, manage job scheduling, respond to incidents, and ensure compliance with SLAs in IT operations for banking.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line IT support, troubleshoot issues, manage incidents using ServiceNow, and ensure timely resolution while following ITIL processes.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, ensure security, and deliver VIP support while having experience in troubleshooting and asset tracking.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage assets, and ensure data security while promoting a positive service culture.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, deliver VIP support, and track IT assets with strong networking knowledge and discreet service orientation.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage IT assets, and ensure data security while promoting a positive service culture.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage IT incidents and service requests, provide customer support, and maintain knowledge base while ensuring compliance with security standards.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide primary and secondary IT support, troubleshoot hardware and software, manage campus devices, and assist with user inquiries and network connectivity.

• 2 - 7 Years
• Abu Dhabi - United Arab Emirates

Analyze and resolve complex incidents, support IT operations, utilize IT Service Management tools, and drive continuous improvement in technology services.

• 2 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handle inbound and outbound calls, resolve customer complaints, and document interactions using CRM software while ensuring customer satisfaction and retention.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handles customer enquiries and complaints through various channels, requiring fluent Arabic and English, with strong communication and problem-solving skills.

• 0 - 5 Years
• Abu Dhabi - United Arab Emirates

Oversee service delivery across multiple locations, ensuring SLA and KPI compliance, financial management, and strategic workforce planning.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

JOB PURPOSE Own the technology experience of every Aldar employee: the services, devices and workplace technology through which the Group's people work every day, covering servi...

• 7 - 14 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage IT service delivery, security management, and support functions while leading multiple projects and ensuring compliance with cybersecurity best practices.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Manage incident queues, local server infrastructure, and computer labs while supporting network troubleshooting and examination delivery across multiple sites.

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Oversee service management, SLA reporting, incident reviews, and disaster recovery for SaaS operations, requiring expertise in Kubernetes, Azure, and compliance frameworks.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide front-line IT support, troubleshoot hardware/software issues, and maintain client relationships while ensuring high-quality technical solutions and service delivery.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage technology service transformation projects, ensuring effective delivery and operational readiness with strong ITIL and ITSM knowledge.

• 1 - 5 Years
• Abu Dhabi - United Arab Emirates

As a Front Desk Agent, ensure seamless guest experiences, manage reservations, resolve inquiries, and maintain positive relations while upholding service standards.