Service Desk Jobs

• 5 - 8 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Oversee service desk operations, ensure SLA compliance, manage IT support for users, and lead staff development with strong ITIL and technical knowledge.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Seeking a proactive Service Desk and Support Engineer to provide technical support, troubleshoot issues, and ensure smooth IT operations for end users.

• 0 - 3 Years
• Manama - Bahrain

Provide technical support for Windows and macOS systems, hardware, and networking; requires IT degree or relevant certifications.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Lead Service Desk operations, manage incidents and service requests, ensure SLA compliance, and possess strong ITSM and analytical skills.

• 1 - 7 Years
• Egypt - Egypt

Provide French-language support, troubleshoot technical issues, document interactions, and ensure customer satisfaction while collaborating with teams and adhering to performanc...

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Respond to support requests, log incidents, provide initial diagnosis, escalate unresolved issues, and ensure user satisfaction with strong communication skills.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Process guest check-ins, manage payments, train staff, ensure quality service, and maintain positive relationships while adhering to company policies.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Manage service delivery, ensure compliance with service level agreements, and coach the support team while possessing ITIL certification and strong analytical skills.

• 0 - 2 Years
• Casablanca - Morocco

The Service Desk Agent provides technical support, resolves user issues, and advises on IT policies, requiring fluency in Dutch and English.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Provide level 1 support, manage incidents, and ensure communication; requires IT Service Desk experience, incident management proficiency, and international work capability.

• 1 - 4 Years
• Iraq - Iraq

Provide hardware and software support, troubleshoot issues, manage service tickets, and train personnel in technology solutions for IT Service Desk.

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

Guest Experience Experts deliver memorable services, manage guest requests, ensure safety, and maintain professionalism while performing various operational tasks.

• 10 - 12 Years
• Cairo - Egypt

Responsible for designing Employee Experience solutions, providing presales support, and engaging clients while demonstrating technical expertise and strong communication skills.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Support ITIL-based service management processes, monitor tickets, analyze trends, and maintain knowledge base; Bachelor's degree in IT or related field required.

• 1 - 3 Years
• Morocco - Morocco

The role involves diagnosing and resolving technical issues, providing IT support, and ensuring effective communication with users while possessing technical education and langu...

• 0 - 2 Years
• Egypt - Egypt

Manage guest requests via various communication methods, provide information, maintain professionalism, and support team goals with a high school diploma required.

• 0 - 1 Year
• Dubai - United Arab Emirates

Guest Experience Experts deliver memorable services, manage guest requests, maintain professionalism, and ensure a safe workplace with no prior experience required.

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 2 - 7 Years
• Cairo - Egypt

Provide first-tier IT support, troubleshoot systems, train users, and manage IT infrastructure with strong communication and technical skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Engage in professional development, promote Emirati culture, build relationships, and advocate for diversity while collaborating across teams in a multicultural environment.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.

• 5 - 9 Years
• Doha - Qatar

Manage customer communications across digital platforms, ensure timely responses, monitor team performance, and provide insights to enhance customer experience.

• 17+ Years
• Dubai - United Arab Emirates (UAE)

Seeking a senior Arabic-speaking Service Delivery Manager to oversee IT Managed Services, ensuring SLA compliance, stakeholder management, and team leadership.

• 12 - 20 Years
• Doha - Qatar

Oversee Venue Technology Systems, manage ICT solutions, coordinate event support, and ensure operational excellence in technical operations and service management.

• 10 - 15 Years
• Doha - Qatar

Responsible for end-to-end delivery and maintenance of passive network infrastructure, including structured cabling, fiber optic testing, and network documentation.

• 5 - 10 Years
• Cologne - Germany

Responsible for 1st and 2nd level IT support, Microsoft 365 administration, network management, and leading a small IT support team.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver comprehensive IT support, manage infrastructure, troubleshoot issues, and coordinate with vendors while ensuring effective communication and problem-solving skills.

• 2 - 5 Years
• Dubai , Abu Dhabi , Ras Al Khaimah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing service requests, ensuring SLA compliance, and providing customer support in a fast-paced environment with strong communication skills.

• 1 - 6 Years
• Abu Dhabi , Al Ain - United Arab Emirates (UAE)

Assist customers with checkout, operate cash registers, handle cash accurately, and ensure customer satisfaction while promoting offers in a retail environment.