Service Desk Jobs

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage IT assets, and perform user account management while possessing a Bachelor's degree and relevant certifications.

• 3 - 7 Years
• Doha - Qatar

he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring ...

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnosing and resolving hardware, software, and network issues for end-users via phone, email, or chat. Escalate complex or unresolved iss...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The Service Desk is the Company’s single point of contact for all IT & Network related outages, Provide first line technical support to internal staff, The Service Desk Engineer...

• 0 - 2 Years
• Giza - Egypt

Provide effective and efficient 1st level of support to all CIB Staff/GTS clients to resolve the reported challenges in order to enable different business areas proceeding with ...

• 0 - 3 Years
• Oman - Oman

The Service Desk Technician is responsible for providing first-line technical support to end users, resolving IT-related issues, and ensuring efficient operation of IT services ...

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line IT support, troubleshoot hardware and software issues, manage user accounts, and promote cybersecurity awareness with strong communication skills.

• 1 - 3 Years
• Cairo - Egypt

The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Represe...

• 0 - 2 Years
• Lebanon - Lebanon

As an entry-level Service Desk Associate, you will serve as the first point of contact for clients seeking IT support, handling incoming requests and support tickets while provi...

• 2 - 7 Years
• Egypt - Egypt

Responsible for providing technical support, managing incidents, troubleshooting issues, and delivering excellent customer service with strong communication skills.

• 0 - 5 Years
• Egypt - Egypt

Seeking a motivated individual for customer service, requiring excellent communication skills, problem-solving abilities, and flexibility in scheduling.

• 0 - 2 Years
• Egypt - Egypt

Provide IT operational support, manage incidents and service requests, ensure user assistance, and maintain documentation with strong communication skills.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line IT support, manage incidents and service requests, and ensure quality delivery while collaborating with internal teams.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Handle user support through calls, emails, and chat, troubleshoot issues, manage tickets, and provide backup solutions with technical skills in Windows and networking.

• 2 - 4 Years
• Doha - Qatar

Responsible for incident management, providing technical support, troubleshooting IT issues, and ensuring operational continuity in sports venues and events.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Operate the Facilities Management Help Desk to log, track and follow up on service and maintenance requests. Utilize the Help Desk system to generate management reports and prep...

• 5 - 10 Years
• Umm Al Qaiwain - United Arab Emirates (UAE)

Responsible for managing IT infrastructure, including server administration, Active Directory, and providing technical support with strong problem-solving skills.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide primary and secondary level of support (L1 and L2) for all hardware and software inquiries. Troubleshoot laptops (Windows & macOS), workstations, and mobile devices. Pro...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate services for children with developmental delays, ensuring family support, appointment scheduling, and compliance with healthcare regulations.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Are you passionate about customer service and looking to grow your career with a leading translation company in Dubai? Join our dynamic team and build your future with us! What ...

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Position: Service Center Administrator / Data & Operations Analyst We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage IT service operations, incident and change management, ensuring ITIL compliance and continuous improvement while leading a professional team.

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Job Summary: For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced and dynamic Service Delivery Manager (SDM) with a...

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Job Overview: For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced Service Delivery Manager to lead the delivery an...

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues swiftly to minimize downtime and ensure optimal performance for end-users. Provide exceptional customer service by guiding users through te...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 3 - 6 Years
• Manama - Bahrain

Run the daily, monthly, and yearly end of day processes Monitor Data Centers with one weekly visit to DR site Monitor the system for equipment failure or performance issues. Not...