Service Desk Jobs

• 2 - 4 Years
• Doha - Qatar

Monitor and improve IT Service Desk quality by reviewing communications, ensuring compliance with service standards, and supporting continuous improvement initiatives.

• 5 - 8 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Oversee service desk operations, ensure SLA compliance, manage IT support for users, and lead staff development with strong ITIL and technical knowledge.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams and updating documentation.

• 3 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide customer support via phone, email, and chat, manage tickets, ensure SLA compliance, and generate reports; IT certifications preferred.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-time resolution for customer issues, utilizing troubleshooting and technical knowledge of Cisco and ANTlabs products while ensuring excellent communication.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line IT support, troubleshoot hardware and software issues, manage user accounts, and promote cybersecurity awareness with strong communication skills.

• 0 - 2 Years
• Dubai - United Arab Emirates

Provide first-level technical support, troubleshoot issues, ensure SLA compliance, and maintain documentation; requires IT degree and ITIL knowledge.

• 1 - 3 Years
• Cairo - Egypt

Provide French-language support, troubleshoot technical issues, document interactions, and ensure customer satisfaction while collaborating with teams and adhering to performanc...

• 1 - 4 Years
• Iraq - Iraq

Provide hardware and software support, troubleshoot issues, manage service tickets, and train personnel in technology solutions for IT Service Desk.

• 2 - 7 Years
• Doha - Qatar

We re looking for a Service Desk Engineer to join our Infrastructure Team. You will provide first-line technical support to internal employees, manage user access across core pl...

• 0 - 2 Years
• Beirut - Lebanon

Provide technical support for IT issues, manage incidents, communicate with users, and contribute to service desk improvements while possessing strong problem-solving and commun...

• 1 - 3 Years
• Morocco - Morocco

The role involves providing technical support, diagnosing issues, and ensuring user satisfaction with fluency in Italian and French required.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 3 - 5 Years
• Lebanon - Lebanon

Provide first level Information Management and Technology support, troubleshoot issues, manage user accounts, and conduct training for end-users.

• 2 - 7 Years
• Tunisia - Tunisia

Support technician responsible for diagnosing issues, configuring workstations, guiding users, escalating incidents, and documenting interventions; requires fluency in Italian a...

• 10 - 12 Years
• Cairo - Egypt

The role involves designing Employee Experience solutions, providing presales support, and engaging clients while requiring strong technical expertise and communication skills.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, supporting Microsoft technologies, maintaining systems, and ensuring network security while possessing strong problem-solving and com...

• 2 - 7 Years
• Tunisia - Tunisia

Diagnose and resolve hardware or software issues remotely, configure workstations, and document interventions while requiring fluency in German and English.

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for vehicle diagnostics, troubleshoot complex issues, and ensure efficient service delivery while promoting customer satisfaction and operational effic...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service, resolve complaints, assist with mall operations, and support sales while ensuring a friendly environment and team collaboration.

• 10 - 16 Years
• Doha - Qatar

Lead installation and maintenance of structured cabling systems, ensuring compliance with standards, while managing inventory and providing technical documentation and support.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsibilities include responding to customer inquiries, data entry, scheduling, and providing administrative support with strong communication and organizational skills requi...

• 4 - 9 Years
• Doha - Qatar

Provide excellent customer service through various channels, manage reservations, and support sales while demonstrating problem-solving and communication skills.

• 6 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design, implement, and optimize enterprise systems and endpoint management solutions while ensuring operational efficiency and collaboration technology support.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage user accounts, assist in technology initiatives, and ensure compliance with IT governance standards.

• 5 - 9 Years
• Doha - Qatar

Manage customer communications across digital platforms, ensure timely responses, monitor team performance, and provide insights to enhance customer experience.

• 5 - 10 Years
• Al Khobar - Saudi Arabia

Responsible for customer support in DCS issues, troubleshooting, system configuration, and creating business opportunities with strong knowledge of relevant protocols.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Deliver exceptional customer service, resolve complaints, maintain mall information, support sales, and assist management while ensuring customer satisfaction.

• 1 - 3 Years
• Amman - Jordan

Responsible for IT operations, stakeholder engagement, customer service, and team administration while ensuring adherence to standards and managing vendor relationships.