Service Desk Jobs in Qatar

• 2 - 7 Years
• Doha - Qatar

Responsible for resolving user issues via calls and chats, maintaining ticket quality, and meeting service targets; requires IT knowledge and bilingual proficiency.

• 2 - 4 Years
• Doha - Qatar

Monitor and improve IT Service Desk quality by reviewing communications, ensuring compliance with service standards, and supporting continuous improvement initiatives.

• 4 - 9 Years
• Doha - Qatar

Provide excellent customer service through various channels, manage reservations, and support sales while demonstrating problem-solving and communication skills.

• 2 - 7 Years
• Doha - Qatar

Responsible for logging incidents, performing triage, maintaining ticket quality, and contributing to knowledge base; requires IT degree and customer-focused skills.

• 4 - 9 Years
• Doha - Qatar

Resolve desktop incidents, support Microsoft 365, manage device requests, and provide high-touch service with strong IT skills and bilingual proficiency.

• 8 - 13 Years
• Doha - Qatar

Manage daily operations, drive ITIL processes, track KPIs, and coach teams; requires Bachelor's degree, ITIL certification, and ITSM experience.

• 2 - 4 Years
• Qatar - Qatar

The role involves providing technical support, managing Service Desk operations, maintaining service standards, and developing training materials for IT service performance.

• 3 - 7 Years
• Doha - Qatar

Provide advanced technical support, handle escalated issues, support junior agents, and ensure customer satisfaction with strong Arabic communication skills.

• 10 - 16 Years
• Doha - Qatar

Lead installation and maintenance of structured cabling systems, ensuring compliance with standards, while managing inventory and providing technical documentation and support.