Service Desk Jobs in Riyadh

• 6 - 8 Years
• Riyadh - Saudi Arabia

Lead Service Desk operations, manage incidents and service requests, ensure SLA compliance, and possess strong ITSM and analytical skills.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Support ITIL-based service management processes, monitor tickets, analyze trends, and maintain knowledge base; Bachelor's degree in IT or related field required.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Manage a technical team for data center operations, focusing on server hardware logistics, compliance, and customer support in Saudi Arabia and the Gulf region.

• 3 - 6 Years
• Riyadh - Saudi Arabia

Manage enterprise data classification using Fortra Titus, integrate with Forcepoint DLP, mentor engineers, and ensure compliance and audit readiness.

• 4 - 6 Years
• Riyadh - Saudi Arabia

Oversee daily IT operations, manage IT staff, implement security protocols, and support operational environments in a fast-paced entertainment setting.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Monitor IT infrastructure, detect incidents, perform troubleshooting, and collaborate with support teams; knowledge of IT components and monitoring tools preferred.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead end-to-end incident management, coordinate teams, conduct root cause analysis, and ensure compliance with service standards in IT operations.