Service Desk Lead Jobs

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams in a 24/7 environment.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage IT assets, and perform user account management while possessing a Bachelor's degree and relevant certifications.

• 3 - 7 Years
• Doha - Qatar

he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring ...

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnosing and resolving hardware, software, and network issues for end-users via phone, email, or chat. Escalate complex or unresolved iss...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The Service Desk is the Company’s single point of contact for all IT & Network related outages, Provide first line technical support to internal staff, The Service Desk Engineer...

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 2 - 4 Years
• Doha - Qatar

Responsible for incident management, providing technical support, troubleshooting IT issues, and ensuring operational continuity in sports venues and events.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line IT support, troubleshoot hardware and software issues, manage user accounts, and promote cybersecurity awareness with strong communication skills.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 0 - 2 Years
• Morocco - Morocco

The Service Desk Agent provides technical support, resolves user issues, and ensures maximum uptime while requiring fluency in Italian and French.

• 0 - 5 Years
• Giza - Egypt

Deliver 24/7 digital-first support for technical and account management queries, requiring strong English communication, emotional intelligence, and proficiency in MS Office.

• 1 - 5 Years
• Cairo - Egypt

Provide English-language customer support, troubleshoot technical issues, and ensure satisfaction while adhering to service level agreements and performance standards.

• 0 - 2 Years
• Giza - Egypt

Provide effective and efficient 1st level of support to all CIB Staff/GTS clients to resolve the reported challenges in order to enable different business areas proceeding with ...

• 3 - 5 Years
• Riyadh - Saudi Arabia

Handle user support through calls, emails, and chat, troubleshoot issues, manage tickets, and provide backup solutions with technical skills in Windows and networking.

• 2 - 7 Years
• Tunis - Tunisia

As a support technician, you will diagnose issues, configure workstations, guide users, and document interventions, requiring fluency in Italian and English.

• 0 - 2 Years
• Lebanon - Lebanon

As an entry-level Service Desk Associate, you will serve as the first point of contact for clients seeking IT support, handling incoming requests and support tickets while provi...

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 2 - 7 Years
• Egypt - Egypt

Responsible for providing technical support, managing incidents, troubleshooting issues, and delivering excellent customer service with strong communication skills.

• 0 - 5 Years
• Egypt - Egypt

Seeking a motivated individual for customer service at a Mall Service Desk, requiring excellent communication, problem-solving skills, and flexibility.

• 0 - 2 Years
• Egypt - Egypt

Provide IT operational support, manage incidents and service requests, ensure user assistance, and maintain documentation with strong communication skills.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line IT support, manage incidents and service requests, and ensure quality delivery while collaborating with internal teams.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide user support and system maintenance, manage networking equipment, ensure compliance, and possess strong analytical and communication skills.

• 2 - 8 Years
• Doha - Qatar

Provide Level 2 technical support, troubleshoot hardware and software issues, manage Microsoft 365 services, and ensure compliance with IT policies.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Operate the Facilities Management Help Desk to log, track and follow up on service and maintenance requests. Utilize the Help Desk system to generate management reports and prep...

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for hardware and software, troubleshoot devices, assist with Learning Management System, and manage campus device lifecycle.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Position: Service Center Administrator / Data & Operations Analyst We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate services for children with developmental delays, ensuring family support, appointment scheduling, and compliance with healthcare regulations.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Are you passionate about customer service and looking to grow your career with a leading translation company in Dubai? Join our dynamic team and build your future with us! What ...

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues swiftly to minimize downtime and ensure optimal performance for end-users. Provide exceptional customer service by guiding users through te...