Service Desk Manager Jobs

• 4 - 9 Years
• Doha - Qatar

Provide excellent customer service through various channels, manage reservations, and support sales while demonstrating problem-solving and communication skills.

• 5 - 10 Years
• Al Khobar - Saudi Arabia

Responsible for customer support in DCS issues, troubleshooting, system configuration, and creating business opportunities with strong knowledge of relevant protocols.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-time resolution for customer issues, utilizing troubleshooting and technical knowledge of Cisco and ANTlabs products while ensuring excellent communication.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage user accounts, assist in technology initiatives, and ensure compliance with IT governance standards.

• 3 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide customer support via phone, email, and chat, manage tickets, ensure SLA compliance, and generate reports; IT certifications preferred.

• 4 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide technical IT support for hardware and software, manage IT systems, and possess skills in customer service and project management.

• 3 - 5 Years
• Dubai - United Arab Emirates

Provide technical support, manage incidents, and improve service quality while requiring skills in Windows support, Citrix, Active Directory, and incident management.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver comprehensive IT support, manage infrastructure, troubleshoot issues, and coordinate with vendors while ensuring effective communication and problem-solving skills.

• 5 - 8 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Oversee service desk operations, ensure SLA compliance, manage IT support for users, and lead staff development with strong ITIL and technical knowledge.

• 0 - 3 Years
• Manama - Bahrain

Provide technical support for Windows and macOS systems, hardware, and networking; requires IT degree or relevant certifications.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Seeking a proactive Service Desk and Support Engineer to provide technical support, troubleshoot issues, and ensure smooth IT operations for end users.

• 5 - 10 Years
• Cologne - Germany

Responsible for 1st and 2nd level IT support, Microsoft 365 administration, network management, and leading a small IT support team.

• 1 - 6 Years
• Giza - Egypt

Manage requests and incidents, provide Level 1 support, ensure SLA compliance, and contribute to service improvement with strong technical knowledge and communication skills.

• 5 - 9 Years
• Doha - Qatar

Manage customer communications across digital platforms, ensure timely responses, monitor team performance, and provide insights to enhance customer experience.

• 1 - 3 Years
• Ras Al Khaimah - United Arab Emirates (UAE)

Provide first-level SAP Business One support, troubleshoot IT issues, manage user accounts, and maintain IT documentation in a fast-paced environment.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Provide technical support for Linux and Windows servers, troubleshoot IT issues, assist with network administration, and engage in online marketing.

• 1 - 3 Years
• Dubai - United Arab Emirates

Engage in professional development, promote Emirati culture, build relationships, advocate for diversity, and contribute to a multicultural work environment.

• 1 - 4 Years
• Iraq - Iraq

Provide hardware and software support, troubleshoot issues, manage service tickets, and train personnel in technology solutions for IT Service Desk.

• 0 - 2 Years
• Cairo - Egypt

Manage guest requests via various communication methods, provide information on amenities, and ensure satisfaction while maintaining professionalism and confidentiality.

• 2 - 7 Years
• Doha - Qatar

We re looking for a Service Desk Engineer to join our Infrastructure Team. You will provide first-line technical support to internal employees, manage user access across core pl...

• 1 - 3 Years
• Lebanon - Lebanon

Provide front-line IT support, troubleshoot hardware/software issues, manage user access, and maintain systems while ensuring high-quality customer service.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Guest Experience Experts deliver memorable services, ensuring guest satisfaction while maintaining professionalism and adhering to company policies and procedures.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Lead Service Desk operations, manage incidents and service requests, ensure SLA compliance, and possess strong ITSM and analytical skills.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

Guest Experience Experts deliver memorable services, manage guest requests, ensure safety, and maintain professionalism while performing various operational tasks.

• 10 - 12 Years
• Cairo - Egypt

Responsible for designing Employee Experience solutions, providing presales support, and engaging clients while demonstrating technical expertise and strong communication skills.

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 1 - 7 Years
• Egypt - Egypt

Provide French-language support, troubleshoot technical issues, document interactions, and ensure customer satisfaction while collaborating with teams and adhering to performanc...

• 0 - 2 Years
• Abu Dhabi - United Arab Emirates

Respond to user inquiries, troubleshoot technical issues, log support requests, and maintain documentation while ensuring a welcoming environment.

• 1 - 3 Years
• Cairo - Egypt

Install and update software, provide technical support, maintain IT inventory, and assist with technology initiatives; requires Bachelor's degree and customer support skills.