Service Desk Manager Jobs

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, ensuring rapid response and resolution to minimize downtime. Monitor network performance metrics, identifying anomalie...

• 4 - 6 Years
• Doha - Qatar

Support Incident and Problem Management processes, conduct root cause analysis, and coordinate teams for effective incident resolution and continuous improvement.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves data entry, report analysis, KPI monitoring, and requires strong Microsoft Excel skills and experience in service centers.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide user support and system maintenance, manage networking equipment, ensure compliance, and possess strong analytical and communication skills.

• 2 - 8 Years
• Doha - Qatar

Provide Level 2 technical support, troubleshoot hardware and software issues, manage Microsoft 365 services, and ensure compliance with IT policies.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage IT assets, and perform user account management while possessing a Bachelor's degree and relevant certifications.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Operate the Facilities Management Help Desk to log, track and follow up on service and maintenance requests. Utilize the Help Desk system to generate management reports and prep...

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for hardware and software, troubleshoot devices, assist with Learning Management System, and manage campus device lifecycle.

• 4 - 9 Years
• Kuwait - Kuwait

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission...

• 5 - 10 Years
• Doha - Qatar

Provide first and second level IT support, troubleshoot technical issues, and ensure exceptional customer service in a 24/7 environment.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Position: Service Center Administrator / Data & Operations Analyst We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The Service Desk is the Company’s single point of contact for all IT & Network related outages, Provide first line technical support to internal staff, The Service Desk Engineer...

• 3 - 7 Years
• Doha - Qatar

he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring ...

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnosing and resolving hardware, software, and network issues for end-users via phone, email, or chat. Escalate complex or unresolved iss...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate services for children with developmental delays, ensuring family support, appointment scheduling, and compliance with healthcare regulations.

• 3 - 6 Years
• Manama - Bahrain

Run the daily, monthly, and yearly end of day processes Monitor Data Centers with one weekly visit to DR site Monitor the system for equipment failure or performance issues. Not...

• 2 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support, troubleshoot issues, manage user accounts, maintain IT assets, and document processes while ensuring excellent customer service.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 1 - 6 Years
• Giza - Egypt

Provide first-line IT service desk support, manage incidents and requests, collaborate with stakeholders, and ensure effective service delivery in a dynamic environment.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the ...

• 0 - 3 Years
• Riyadh - Saudi Arabia

أخصائي دعم فني (Software Technical Support Specialist) العمل في مدينة الرياض - وظيفة دوام كامل الهدف من الوظيفة: تقديم دعم فني فعّال لعملاء الشركة لضمان استخدام منتجات البرمجيات...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support for hardware, software, and network issues, resolving user problems efficiently. Install, configure, and maintain computer hardware, softwa...

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues swiftly to minimize downtime and ensure optimal performance for end-users. Provide exceptional customer service by guiding users through te...

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 1 - 6 Years
• Riyadh - Saudi Arabia

Role Summary The IT Specialist is responsible for installing, maintaining, and supporting computer systems, networks, hardware. Responsibilities Install, configure, and maintain...

• 5 - 10 Years
• Jeddah - Saudi Arabia

The Problem Manager owns and drives the Problem Management process within the IT Service, working to identify, investigate, and permanently resolve the root causes of recurring ...

• 2 - 7 Years
• Tunis - Tunisia

As a support technician, you will diagnose issues, configure workstations, guide users, and escalate incidents while being fluent in Italian and English.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 1 - 5 Years
• Cairo - Egypt

Provide English-language customer support, troubleshoot technical issues, and ensure satisfaction while adhering to service level agreements and performance standards.