Service Desk Manager Jobs

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage service requests and incidents, provide technical support, maintain documentation, oversee IT asset lifecycle, and require a Bachelor's degree in IT.

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for customer inquiries and issue resolution, maintaining records, analyzing feedback, and collaborating for operational efficiency with strong communication skills.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handles customer enquiries and complaints through various channels, requiring fluent Arabic and English, with strong communication and problem-solving skills.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, configure desktops, and assist users while ensuring compliance with IT processes and safety regulations.

• 3 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Seeking candidates for IT support roles including Help Desk and Desktop Support, requiring strong experience and availability to start in October.

• 0 - 5 Years
• Cairo - Egypt

Responsibilities include customer service in German, requiring strong communication skills, problem-solving abilities, and proficiency in German language at B2 level.

• 0 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support, troubleshooting hardware and software, with strong customer service skills, and willingness to travel and work shifts.

• 3 - 6 Years
• Sharjah - United Arab Emirates (UAE)

Provide first contact IT support, diagnose issues, document interactions, escalate complex problems, requiring a degree in IT and customer service experience.

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving issues, documenting interactions, and coordinating with technicians while maintaining accurate records.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage business applications and databases, provide IT operations support, implement digital solutions, and ensure optimal IT infrastructure performance.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage NOC processes, coordinate with teams, liaise with UAE authorities, and maintain documentation while ensuring compliance and timely approvals.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Emirati National with a Bachelor's Degree preferred in IT, strong communication skills, and basic IT troubleshooting knowledge for Service Desk support.

• 2 - 7 Years
• Fujairah - United Arab Emirates

Provide frontline IT support, resolve incidents, assist users, and ensure satisfaction while managing tickets and documenting solutions in a shift-based environment.

• 1 - 3 Years
• Doha - Qatar

Provide exceptional customer support, process orders, resolve issues, and maintain communication while collaborating with teams and utilizing CRM software.

• 0 - 1 Year
• Chennai - India

Provide exceptional customer support, utilize CRM software, collaborate for operational efficiency, and possess a bachelor's degree in business administration.

• 0 - 2 Years
• Dubai , Sharjah , Ajman - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving concerns, and collaborating with team members while demonstrating strong communication and problem-solvin...

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for customers, resolving complaints, promoting products, and maintaining records while ensuring effective communication in Arabic and English.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 1 - 3 Years
• Muscat - Oman

Handle customer calls and emails, perform troubleshooting, maintain documentation, and support shift operations with strong communication and technical skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide first-line IT support, troubleshoot hardware/software issues, manage service requests, and possess strong communication skills in Arabic and English.