Service Desk Manager Jobs

• 0 - 3 Years
• Manama - Bahrain

Provide technical support for Windows and macOS systems, hardware, and networking; requires IT degree or relevant certifications.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Seeking a proactive Service Desk and Support Engineer to provide technical support, troubleshoot issues, and ensure smooth IT operations for end users.

• 5 - 10 Years
• Cologne - Germany

Responsible for 1st and 2nd level IT support, Microsoft 365 administration, network management, and leading a small IT support team.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Provide technical support for Linux and Windows servers, troubleshoot IT issues, assist with network administration, and engage in online marketing.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver comprehensive IT support, manage infrastructure, troubleshoot issues, and coordinate with vendors while ensuring effective communication and problem-solving skills.

• 3 - 8 Years
• Dammam , Tabuk - Saudi Arabia

Coordinate service appointments, manage customer inquiries, oversee job orders, and ensure parts availability while generating performance reports and maintaining documentation.

• 2 - 5 Years
• Dubai , Abu Dhabi , Ras Al Khaimah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 1 - 6 Years
• Abu Dhabi , Al Ain - United Arab Emirates (UAE)

Assist customers with checkout, operate cash registers, handle cash accurately, and ensure customer satisfaction while promoting offers in a retail environment.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Provide IT support by managing requests, troubleshooting issues, training users, and maintaining documentation while ensuring security and compliance.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, maintain IT infrastructure, and ensure compliance while possessing strong communication and problem-solving skills.

• 6 - 9 Years
• Riyadh - Saudi Arabia

Manage SAP application support operations, coordinate issue resolution, ensure service quality, and maintain communication with stakeholders.

• 5 - 11 Years
• Cairo - Egypt

Manage Service Desk operations, ensuring adherence to ITIL processes, team leadership, incident management, and continuous improvement for optimal service delivery.

• 1 - 4 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues, provide IT support, and maintain systems while requiring a degree in Computer Science and relevant certifications.

• 1 - 3 Years
• Alexandria - Egypt

Receive and log IT support requests, provide troubleshooting for Windows and Microsoft Office, and assist with software installation while demonstrating good communication skills.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support by troubleshooting user issues, utilizing remote tools, documenting interactions, and assisting in onboarding while maintaining system health.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support by troubleshooting user issues, utilizing remote tools, documenting interactions, and assisting with onboarding while maintaining system health.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Provide technical support, manage IT tickets, perform system updates, and assist users with hardware and software issues while maintaining documentation.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a Lead Service Desk professional with experience in IT support and end user support, proficient in technical support and user assistance.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing service requests, ensuring SLA compliance, and providing customer support in a fast-paced environment with strong communication skills.

• 2 - 7 Years
• Cairo - Egypt

Provide first-tier IT support, troubleshoot systems, train users, and manage IT infrastructure with strong communication and technical skills.

• 3 - 8 Years
• Dubai - United Arab Emirates

Oversee Service Desk operations, provide leadership and technical guidance, ensure high-quality support, and drive continuous improvement in IT service management.

• 2 - 5 Years
• Jeddah - Saudi Arabia

Responsible for troubleshooting, technical support, system maintenance, and user training in IT support, with proficiency in various operating systems.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify incidents, perform trend analysis, implement fixes, and maintain knowledge base; requires ITIL Foundation certification and strong analytical skills.

• 2 - 4 Years
• Beirut - Lebanon

Install, maintain, and troubleshoot IT systems while providing technical support to employees, requiring strong customer service and knowledge of various technologies.

• 1 - 4 Years
• Iraq - Iraq

Provide hardware and software support, troubleshoot issues, manage service tickets, and train personnel in technology solutions for IT Service Desk.

• 3 - 8 Years
• Bahrain - Bahrain

Your Responsibilities: • Handles front-line communication with business users with regards to incident and service request management. • Assigns and re-assigns incidents and ser...

• 0 - 2 Years
• Riyadh - Saudi Arabia

Support ITIL-based service management processes, monitor tickets, analyze trends, and maintain knowledge base; Bachelor's degree in IT or related field required.

• 1 - 4 Years
• Dubai - United Arab Emirates

Provide advanced support for business applications, manage incidents, perform root-cause analysis, and enhance application support processes with strong communication skills.

• 2 - 4 Years
• Egypt - Egypt

The role involves providing IT helpdesk support, managing hardware and software, and optimizing IT systems while leveraging AI for improved operations.

• 2 - 4 Years
• Egypt - Egypt

Provide IT support by diagnosing issues, maintaining systems, and ensuring user satisfaction, requiring strong technical skills and effective communication.