Service Desk Manager Jobs

• 7 - 14 Years
• Cairo - Egypt

Lead a service desk team, manage incidents and requests, implement ITIL processes, ensure user support, and drive continuous improvement.

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while maintaining documentation and collaborating with teams.

• 3 - 5 Years
• Doha - Qatar

Seeking a Service Desk Analyst with ITIL certification, strong communication skills, and experience in Microsoft 365, Active Directory, and ITSM tools.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.

• 2 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support and customer service, troubleshoot IT issues, manage support tickets, and enhance service desk processes for improved efficiency.

• 3 - 8 Years
• Dammam , Tabuk - Saudi Arabia

Coordinate service appointments, manage customer inquiries, oversee job orders, ensure parts availability, and generate performance reports while collaborating with various depa...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing customer inquiries, coordinating event logistics, and requires strong communication, organizational skills, and a customer-focused mindset.

• 3 - 7 Years
• Doha - Qatar

Provide customer service, troubleshoot issues, maintain quality standards, and document information while being bilingual and proficient in Microsoft Office.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide technical and functional support for Call Accounting Software, ensuring customer satisfaction and issue resolution while managing support requests.

• 1 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Serve as the main contact for customers, resolving issues, documenting interactions, and enhancing engagement through effective communication and problem-solving skills.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Provide end-user support by troubleshooting hardware and software issues, configuring networks, and ensuring effective communication with users.

• 1 - 6 Years
• Abu Dhabi , Al Ain - United Arab Emirates (UAE)

Assist customers with checkout, operate cash registers, handle cash responsibly, and provide excellent customer service in a retail environment.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide operational support for service management, manage sales data, coordinate logistics, and assist with visa applications using Excel and BI tools.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical assistance via various channels, diagnose issues, maintain documentation, assist onboarding, and promote IT security best practices.

• 0 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Ensure optimal IT services availability, manage end user IT assets, lead support teams, and implement IT security while providing technical support.

• 1 - 2 Years
• Ajman , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line support for hardware and software issues, troubleshoot network connectivity, and assist users with applications; Bachelor's degree preferred.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for IT infrastructure, troubleshoot issues, manage data security, and assist staff with IT-related tasks.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for technical support, troubleshooting, and maintaining computer systems, with skills in online marketing and web design, seeking a flexible, detail-oriented candidate.

• 1 - 6 Years
• Iraq - Iraq

Responsibilities include troubleshooting operating systems, managing user accounts, providing technical support, and ensuring adherence to security measures with strong communic...

• 2 - 4 Years
• Cairo - Egypt

Provide first-tier support, troubleshoot IT issues, train users, and manage systems across various platforms with strong communication skills.

• 2 - 5 Years
• Saudi Arabia - Saudi Arabia

Responsible for IT support, managing service desk tickets, troubleshooting technical issues, and providing first-level support for end users.

• 3 - 8 Years
• Iraq - Iraq

Provides IT support for technical issues in windows environments, requiring excellent interpersonal skills and certifications like CompTIA A+ and ITIL Foundation.

• 1 - 3 Years
• Rabat - Morocco

Provide level 1 remote desktop support, ensure customer satisfaction, and maintain quality standards while communicating effectively in Spanish and English.

• 1 - 3 Years
• Morocco - Morocco

Provide level 1 remote desktop support, diagnose hardware/software/network issues, and ensure customer satisfaction with excellent communication skills in Italian.

• 2 - 4 Years
• Rabat - Morocco

Provide level 1 remote desktop support, diagnose hardware/software/network issues, ensure customer satisfaction, and maintain quality standards in German.

• 3 - 8 Years
• Bahrain - Bahrain

Your Responsibilities: • Handles front-line communication with business users with regards to incident and service request management. • Assigns and re-assigns incidents and ser...

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide technology support, including first and second line assistance for Microsoft technologies, with excellent communication and customer service skills.

• 1 - 3 Years
• Alexandria - Egypt

Resolve hardware and software issues, manage user accounts, monitor infrastructure, and possess knowledge in network systems and programming languages.

• 0 - 2 Years
• Cairo - Egypt

Handle guest requests via various communication methods, provide information, maintain relationships, and assist with internet and entertainment access.

• 1 - 3 Years
• Al Kuwait - Kuwait

The role involves providing technical support, incident analysis, customer service, and documentation management for enterprise IT systems, requiring certifications and strong c...