Service Desk Manager Jobs

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support for hardware, software, and network issues, resolving user problems efficiently. Install, configure, and maintain computer hardware, softwa...

• 5 - 10 Years
• Doha - Qatar

Provide first and second level IT support, troubleshoot technical issues, and ensure exceptional customer service in a 24/7 environment.

• 2 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support, troubleshoot issues, manage user accounts, maintain IT assets, and document processes while ensuring excellent customer service.

• 2 - 4 Years
• Doha - Qatar

Responsible for incident management, providing technical support, troubleshooting IT issues, and ensuring operational continuity in sports venues and events.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line technical support for hardware, software, and network issues, ensuring compliance with IT policies and excellent customer service.

• 20 - 28 Years
• Dubai - United Arab Emirates (UAE)

Oversee end-to-end Managed Services delivery, ensuring SLA adherence, driving service improvement, and managing a large multi-disciplinary team with P&L accountability.

• 0 - 5 Years
• Cairo - Egypt

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboa...

• 0 - 2 Years
• Dubai - United Arab Emirates

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Exper...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver comprehensive IT support, manage infrastructure, troubleshoot issues, and coordinate with vendors while ensuring efficient operations across multiple locations.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, maintain records, and escalate complex problems; UAE National preferred with IT certifications.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage customer service requests, coordinate vehicle transactions, provide driver training, and maintain relationships while ensuring timely service delivery and high-quality st...

• 0 Year
• Dubai - United Arab Emirates (UAE)

Assist with back-office operations, support documentation processes, coordinate with teams, and learn freight forwarding for logistics students or graduates.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate engineering service activities, manage maintenance tasks, ensure compliance with safety regulations, and support vendor management with a degree in Engineering prefer...

• 2 - 5 Years
• Dubai , Ajman - United Arab Emirates (UAE)

Seeking a proactive Helpdesk Executive with experience in CAFM tools, managing service requests, and providing excellent customer service in Facility Management.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line IT support, troubleshoot hardware and software issues, manage user accounts, and promote cybersecurity awareness with strong communication skills.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support by diagnosing issues, maintaining systems, and assisting users, requiring strong problem-solving skills and knowledge of IT infrastructure.

• 4 - 8 Years
• Doha - Qatar

Manage incidents and problems by monitoring ticket queues, conducting root cause analysis, and ensuring compliance with ITIL standards while enhancing IT service efficiency.

• 0 - 2 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Provide first-level technical support for IT hardware, troubleshoot issues, maintain systems, and assist users with timely resolutions.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for IT support including hardware/software installation, troubleshooting, and user onboarding, requiring knowledge in ITIL and certifications in computer science.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot hardware and software issues, manage IT assets, provide support, and document resolutions; requires a degree in Computer Science and relevant certifica...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for installing, upgrading, and maintaining technology infrastructure while providing technical support and ensuring cybersecurity compliance for various teams.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for hardware, software, and network issues, assist with installations, and manage IT support tickets for a graduate with IT knowledge.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Provide Tier I and II IT support, manage infrastructure, ensure operational stability, and assist with onboarding while complying with company policies.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 2 - 7 Years
• Egypt - Egypt

Responsible for providing technical support, managing incidents, troubleshooting issues, and delivering excellent customer service with strong communication skills.

• 1 - 5 Years
• Algeria - Algeria

Provide technical support, solve IT problems, manage support tickets, and require expertise in IT problem solving and remote assistance.

• 1 - 7 Years
• Iraq - Iraq

Provide end-user support, manage tickets, troubleshoot IT issues, perform account management, ensure security compliance, and collaborate with teams.

• 0 - 2 Years
• Morocco - Morocco

The Service Desk Agent provides technical support, resolves user issues, documents requests, and requires fluency in Dutch and English with strong communication skills.

• 0 - 5 Years
• Egypt - Egypt

Seeking a motivated individual for customer service, requiring excellent communication skills, problem-solving abilities, and flexibility in scheduling.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Process guest check-ins, manage payments, train staff, ensure quality service, and maintain positive relationships while adhering to company policies.