Service Desk Manager Jobs

• 0 - 2 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Provide first-level technical support for IT hardware, troubleshoot issues, maintain systems, and assist users with timely resolutions.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for hardware, software, and network issues, assist with installations, and manage IT support tickets for a graduate with IT knowledge.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver comprehensive IT support, manage infrastructure, troubleshoot issues, and coordinate with vendors while ensuring efficient operations across multiple locations.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, maintain records, and escalate complex problems; UAE National preferred with IT certifications.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot hardware and software issues, manage IT assets, provide support, and document resolutions; requires a degree in Computer Science and relevant certifica...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate engineering service activities, manage maintenance tasks, ensure compliance with safety regulations, and support vendor management with a degree in Engineering prefer...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support by diagnosing issues, maintaining systems, and assisting users, requiring strong problem-solving skills and knowledge of IT infrastructure.

• 2 - 4 Years
• Doha - Qatar

Monitor and improve IT Service Desk quality by reviewing communications, ensuring compliance with service standards, and supporting continuous improvement initiatives.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for vehicle diagnostics, troubleshoot complex issues, and ensure efficient service delivery while promoting customer satisfaction and operational effic...

• 2 - 5 Years
• Dubai , Ajman - United Arab Emirates (UAE)

Seeking a proactive Helpdesk Executive with experience in CAFM tools, managing service requests, and providing excellent customer service in Facility Management.

• 1 - 3 Years
• Egypt - Egypt

Provide French-language customer support, troubleshoot technical issues, and ensure satisfaction while collaborating with teams and adhering to service level agreements.

• 1 - 3 Years
• Egypt - Egypt

Provide technical support, troubleshoot hardware and software issues, maintain systems, and require knowledge in networking and Windows Server.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams and updating documentation.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line IT support, troubleshoot hardware and software issues, manage user accounts, and promote cybersecurity awareness with strong communication skills.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-time resolution for customer issues, utilizing troubleshooting and technical knowledge of Cisco and ANTlabs products while ensuring excellent communication.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage user accounts, assist in technology initiatives, and ensure compliance with IT governance standards.

• 5 - 10 Years
• Al Khobar - Saudi Arabia

Responsible for customer support in DCS issues, troubleshooting, system configuration, and creating business opportunities with strong knowledge of relevant protocols.

• 2 - 7 Years
• Tunisia - Tunisia

Diagnose and resolve computer malfunctions, configure workstations, guide users, escalate incidents, and document interventions using incident management tools.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsibilities include responding to customer inquiries, data entry, scheduling, and providing administrative support with strong communication and organizational skills requi...

• 4 - 9 Years
• Doha - Qatar

Provide excellent customer service through various channels, manage reservations, and support sales while demonstrating problem-solving and communication skills.

• 0 - 2 Years
• Abu Dhabi - United Arab Emirates

Manage IT support requests, provide technical assistance, train users, and oversee asset management and documentation for IT systems.

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

Provide first and second level support, ensure service level adherence, and possess strong customer service and communication skills in a dynamic IT environment.

• 3 - 8 Years
• Cairo - Egypt

Responsible for providing technical support, maintaining systems, preparing IT assets, and ensuring compliance while possessing strong technical skills and a Bachelor’s degree.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line IT support, manage incidents and service requests, and ensure quality delivery while collaborating with internal teams.

• 0 - 2 Years
• Egypt - Egypt

Provide IT operational support, manage incidents and service requests, ensure user assistance, and maintain documentation with strong communication skills.

• 1 - 3 Years
• Morocco - Morocco

The role involves troubleshooting hardware and software issues, providing technical support, and requires fluency in French and English with excellent communication skills.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 10 - 12 Years
• Cairo - Egypt

The role involves designing Employee Experience solutions, providing presales support, and engaging clients while requiring strong technical expertise and communication skills.

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 0 - 2 Years
• Casablanca - Morocco

The Service Desk Agent provides technical support, resolves user issues, and ensures effective communication in Dutch and English while maintaining IT policies.