Service Engineer

AMETEK

AMETEK Process Instruments is looking to hire a Service Engineer to join our team in the Middle East based in Saudia Arabia.

Responsibilities

The ideal candidate will:

• Complete on-site customer installation, service support, telephone support, hardware and software configuration, troubleshooting, and maintenance support for Process Instruments products.
• Ensure repaired systems meet operating specifications, documenting service performed.
• Deliver online and onsite training at the end users facility to help them familiarize themselves with, operate, and maintain the analyzer in accordance with the agreed customer contract terms.
• Collaborate with the Area Sales Manager to develop strategies aimed at maximizing the market penetration of the companys products in the region.
• Create opportunities to grow service review through revenues such as a paid preventive maintenance service/ annual calibration or upselling opportunities.
• Isolate the analyzer fault to board level for electronic, sample systems and repair.
• Propose design enhancements and improvements.
• Read and interpret schematics and electrical diagrams through to the component level.
• Document work performed in a service report in Sales Force.
• Complete billing or warranty documentation as needed.
  
  

Field Service Engineer Requirements

• Associate s degree in Electronics or equivalent experience.
• Bachelors Degree, preferred
• 5-8 years experience with analyzers in the Oil and Gas industry
• Must be a self-starter, able to work with minimal supervision in an isolated environment.
• Ability to approach problems with a sense of ownership, enthusiasm and innovation with a strong client service attitude.
• Ability to work on complex learning and development problems as well as teach highly technical information is essential.
• Ability to interface with people at all levels.
• Approximately 80% domestic and international travel.
• Constantly stand and walk throughout the workday.
• Frequently reach with hands and arms; use hands to manipulate, handle, or feel material.
• Must be comfortable working at elevated heights.Must be able to work comfortably in high-temperature environments.
• Must be able to drive in Middle East countries.