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Experience
3 - 6 Years
Monthly Salary
AED 3,000 - 5,000 ($811 - $1,351)
Job Location
Education
Diploma(Electronics)
Nationality
Indian
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Oversee daily operations of service delivery to ensure quality and efficiency, aligning with organizational standards and customer satisfaction goals.
Appointing and Managing franchise.
Develop and implement service improvement plans based on performance metrics and customer feedback, driving continuous enhancement of service offerings.
Act as the primary point of contact for client escalations, resolving complex issues swiftly to maintain positive relationships and trust.
Desired Candidate Profile
.Experience in electronics and appliances repairing.
Spare parts procurement and management
Minimum of 5 years of experience in service management or a similar role, preferably within the relevant industry.
Proven experience in a customer-facing role, demonstrating skills in relationship management and conflict resolution.
Employment Type
- Full Time
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- Quality
- Testing
- QA
- QC
- Inspector
Keywords
- Team Management
- Performance Metrics
- Customer Experience Manager
- Operations Manager
- Budget Management
- Customer Satisfaction
- Conflict Resolution
- Training And Development
- Technical Support Manager
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DISHA CORPORATION (FZE)
DISHA CORPORATION IS SAIF ZONE ESTABLISHMENT WITH 11 YEARS OF EXPERIANCE IN CONSUMER DURABLES AND HOME APPLIACNES
NAGRAJ MURARISHETTY - DIRECTOR
a2-18 saif zone Sharjah UAE, Sharjah, United Arab Emirates (UAE)
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