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Escalations Jobs in UAE

Escalation Specialist

Resolve complex customer complaints, analyze feedback, collaborate with teams, and enhance customer experience while maintaining detailed records and supporting training initiat...

16 Oct
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Back Office Assistant

Sawa International
  • 1 - 6 Years
  • Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

Easy Apply30+ days ago

Contact Centre Manager

Confidential Company

  • 8 - 15 Years
  • Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

Easy Apply30+ days ago

Senior Officer Financial Institutions Sanctions

Commercial Bank of Dubai

Responsible for reviewing sanctions alerts, mitigating compliance risks, advising on international sanctions, and conducting training sessions for compliance culture.

4 Nov

Sanctions Officer

Commercial Bank of Dubai

Responsible for reviewing Sanctions alerts, mitigating compliance risks, providing guidance on international trade sanctions, and fostering a compliance culture.

27 Oct

Field Support Specialist 3

Oracle

Responsible for technical support and installations in data centers, requiring strong IT infrastructure skills, customer service, and effective communication.

Easy Apply30+ days ago

Service Manager

Altron
  • 5 - 10 Years
  • Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Manage electromechanical infrastructure services, ensuring compliance, service quality, and stakeholder communication while driving business development and project management.

Easy ApplyEmployer Active24 Oct

Director, Business Enablement & Optimization

Emirates Development Bank
  • 12 - 15 Years
  • Abu Dhabi - United Arab Emirates (UAE)

Oversee IT change portfolio, manage backlog prioritization, ensure alignment with business objectives, and facilitate governance and reporting for effective outcomes.

Easy Apply31 Oct

Underwriting Credit Risk Analyst - Officer

Assess credit strength of clients through analysis, monitor portfolios, and collaborate with stakeholders while possessing strong analytical and communication skills.

30 Oct

On-site - Incident Manager

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

30+ days ago

Quality Assurance Executive (Customer Service in E-comm) - Grandiose

Ghassan Aboud Group FZE

Ensure quality assurance and customer service in eCommerce by monitoring operations, handling escalations, and managing customer complaints effectively.

Easy ApplyMultiple Vacancies30+ days ago

Futurex Trainee-Event Management Autonomous Operations Engineer

Perform first-level analysis of alerts, utilize AI dashboards, support incident management, and possess skills in problem-solving and communication.

Employer Active6 Nov

Underwriting Credit Risk Analyst - Officer

Monitor and assess credit risk, perform credit analysis, and identify policy gaps while possessing strong analytical skills and industry knowledge.

31 Oct

Security Platform Engineer

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

30+ days ago

Assistant Reservations Manager

Marriott International

Responsible for maximizing revenue through effective reservation management, guest interaction, and strategic pricing in a luxury hotel environment.

Employer Active7 Nov

Senior Support Services Owner

Oracle

Manage complex client relationships, influence support strategy, and develop improvement strategies; requires IT or Healthcare degree and HCIT experience.

Easy ApplyEmployer Active7 Nov

Senior Integration Architect (Oracle Health)

Oracle

Manage client relationships, develop integration strategies, provide domain expertise, and mitigate risks in Healthcare Information Technology projects.

Easy ApplyEmployer Active7 Nov

Reservations Agent (UAE National)

Marriott International

Process reservation requests, verify room availability, explain policies, and maintain guest relations while following company standards and procedures.

Employer Active6 Nov

Senior Officer - Vendor Management

Abu Dhabi Airports Company

Manage vendor lifecycle, relationships, and compliance while utilizing ERP systems for performance analysis and supporting procurement strategies.

3 Nov

Reservations Agent

Marriott International

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while following company standards and procedures.

3 Nov

Multi-Property Reservation Agent

Marriott International

Process reservations, changes, and cancellations while ensuring guest satisfaction and compliance with company policies; requires high school diploma.

3 Nov

Senior Automation & AI Manager

careem

Manage automation programs, drive data analytics, and implement AI solutions to enhance customer service and operational efficiency across various business verticals.

31 Oct

Senior Manager

Abu Dhabi Airports Company

Lead operational planning, manage airport operations control, ensure data quality, and coordinate with stakeholders for seamless airport performance.

30 Oct

Restaurant Reservations Agent

Marriott International

Process reservation requests, verify room availability, explain policies, and maintain guest relations while following company standards and procedures.

29 Oct

Multi-Property Leisure and Business Travel Agent

Marriott International

Process reservations, accommodate guest needs, explain policies, maximize revenue, and maintain professional relationships while ensuring confidentiality and quality standards.

29 Oct

Project Manager

Commercial Bank of Dubai

Deliver projects on time and within budget, manage stakeholders, and improve IT capabilities while ensuring compliance and quality standards.

28 Oct

Reservations Sales Agent - Marriott Al Forsan

Marriott International

Process reservation requests, ensure guest satisfaction, maintain confidentiality, and maximize revenue through effective communication and relationship building.

27 Oct

Reservation Agent (Arabic Speaker)

Marriott International

Process reservations, changes, and cancellations while ensuring guest satisfaction and compliance with policies; requires high school diploma and Arabic language skills.

27 Oct

Manager, Sales Governance & Oversight

Commercial Bank of Dubai

Lead governance for external sales agencies, design incentive structures, manage vendor compliance, and ensure alignment with regulatory standards and customer experience.

27 Oct

Multi-Property Reservations Agent

Marriott International

Process reservation requests, verify room availability, explain policies, accommodate special requests, and maintain guest relations while following company standards.

27 Oct
Top Employers on Naukrigulf

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An iconic diversified group with businesses in 20 sectors including Education, Healthcare, Real Estate

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