Send me Jobs like this
Experience
3 - 8 Years
Job Location
Education
Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Design and implement ServiceNow ITSM solutions, customizing modules like Incident, Problem, Change, and Knowledge Management to meet business requirements.
- Develop and maintain ServiceNow workflows, business rules, UI policies, and client scripts to automate processes and improve user experience.
- Integrate ServiceNow with other enterprise systems using REST APIs, SOAP, and other integration methods to ensure data consistency.
- Troubleshoot and resolve complex ServiceNow issues, providing timely and effective solutions to minimize service disruptions.
Desired Candidate Profile
Strong experience in ServiceNow ITSM implementation and support.
Good knowledge of:
ServiceNow scripting
JavaScript
Flow Designer
Workflow configuration
IntegrationHub
Hands-on experience with CMDB and Discovery.
Knowledge of REST/SOAP integrations.
Experience in ServiceNow administration and development.
Understanding of ITIL processes and best practices.
Good analytical, troubleshooting, and communication skills.
Preferred Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field.
ServiceNow Certified System Administrator (CSA) certification preferred.
ServiceNow ITSM Implementation Specialist certification is an advantage.
ITIL certification preferred.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- ITSM Specialist
- ServiceNow Architect
- Workflow Design
- ServiceNow Administrator
- ServiceNow Technical Lead
- ITIL
- SOAP
- REST API
Dicetek LLC
Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.
Read MoreRizwana Ashfaq Ashfaq - Manager- Talent Acquisition
Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)