ServiceNow Senior Consultant - ITOM
Devoteam International
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a Senior ServiceNow Consultant specializing in ITOM, you will be involved in:
Implementation and optimization of IT Operations Management (ITOM) modules
Le d ploiement des modules cl s : Discovery, Event Management, Service Mapping
ServiceNow integration with third-party infrastructure monitoring and management tools
Analyzing customer needs and proposing tailored solutions
Supporting clients in a nearshore context, through direct interaction
Consulting and continuous improvement of IT processes
Desired Candidate Profile
Search profile
Bac+5 level education (engineering school or equivalent university degree)
Minimum 4 years of experience with ServiceNow
Expertise confirm e sur ITOM (IT Operations Management)
Experience in integration with third-party monitoring and infrastructure systems
Ability to work independently and interact directly with clients
Excellent interpersonal skills and a strong sense of service
Good communication skills in French and English (written and oral)
CSA and CIS-ITOM certifications required
CIS-SM (Service Mapping) certification is highly desirable.
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- IT Software
Keywords
- ServiceNow Senior Consultant - ITOM
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