Showroom Manager

WorlFood

Summary of the job:

The Showroom Manager is responsible for achieving overall operations objectives through planning, directing, and controlling the various functions involved in the showroom s operations which should be met at optimum cost, while maintaining sustained quality standards and optimizing return on assets. He is responsible for ensuring, improving the performance, productivity, efficiency, and profitability of the showroom operations through the provision of effective methods and strategies, while ensuring top customer satisfaction.

Tasks and Responsibilities

- Fill in checklists for Personal hygiene, Dress code, Nametag, food safety (humidity, temperature of refrigerators)

- Resolve problems between employees

- Set targets for the team and follow up on achievements.

- Conduct trainings to employees frequently

- Report the attendance, absence, and employee's issue to the HR department.

- Suggest ideas and new products for the bakery and the snack section.

- Follow-up on customer complaints and coordinate with customer services to resolve queries.

- Ensure that employees provide the highest standards of customer satisfaction and quality service.

- Ensure that internal transfers are done properly in the showroom (Make orders for all materials used in the showroom)

- Participate in staffing and building a productive and successful sales team.

- Ensure that the Showroom and all displays are always neat, tidy, and full.

- Check if any tool or equipment needs maintenance and contact concerned party.

- Be responsible for shelves stacking.

- Participate in the evaluation of the showroom organization structure and highlight any risk that can affect the team s performance.

- Identify the development needs of the team and coordinate relevant training and coaching sessions.

- Always Keep an eye on cashiers.

- Receive fresh items from the suppliers for the dairy, butchery, and vegetables items.

Education:

Bachelor s degree from a reputable university

Experience:

Minimum 3 years of managerial experience in a similar business

Skills and languages:

Good English and Arabic

Computer knowledge

Strong experience in the retail industry

Strong technical mastery in training, coaching and energizing people.

Leadership

Capable of handling multi-tasks and priorities and using resources effectively.

Capable of working across the organization and externally by building productive working relationships.

Highly organized and able to work in a busy retail environment.

Diligent and conscientious

Analytical thinker with strong numerical abilities