Sla Jobs in UAE

• 5 - 10 Years
• Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Manage electromechanical infrastructure services, ensuring compliance, service quality, and stakeholder communication while driving business development and project management.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor service requests, coordinate with vendors, ensure SLA compliance, and maintain records while supporting process improvements in service operations.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Lead IT service delivery, manage operations, implement ITIL processes, ensure compliance, and develop a high-performing team with strong leadership skills.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Provide end-user support by troubleshooting hardware and software issues, configuring networks, and ensuring effective communication with users.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

• 6 - 11 Years
• Dubai - United Arab Emirates

Supervise documentation team, ensure compliance with banking regulations, manage quality asset management, and develop staff skills for effective credit documentation.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Lead and modernize enterprise service desk, enhance user experience through automation and AI, and drive operational excellence with ITIL processes.

• 5 - 10 Years
• Dubai - United Arab Emirates

Responsible for architecting Copilot Agents, managing data demand, ensuring compliance, and enabling data-driven decision-making through automation and stakeholder training.

• 4 - 6 Years
• United Arab Emirates - United Arab Emirates

Provide technical support for Data Center operations, ensuring customer satisfaction, troubleshooting, and service optimization with required IT certifications.

• 8 - 16 Years
• Dubai - United Arab Emirates

Responsible for operating and maintaining electromechanical systems, conducting preventive maintenance, and ensuring compliance with safety and quality standards in data centers.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead cross-functional projects in Ecommerce Marketplace operations, ensuring customer satisfaction, operational excellence, and effective team leadership while managing inventor...

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage key contracts in Facility Management, ensuring client satisfaction, financial performance, and operational efficiency while maintaining strong relationships and deliverin...

• 2 - 3 Years
• Umm Al Qaiwain , Dubai - United Arab Emirates (UAE)

Responsible for managing document management operations, ensuring quality, compliance, and customer satisfaction while leading a team and driving efficiency.

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates

Supervise Etihad Guest Member Service Operations, manage escalated cases, ensure quality service, and implement customer-centric processes with a focus on team management.

• 5 - 7 Years
• Dubai - United Arab Emirates

Assist in managing contracts and service providers for Hard Facilities Management, ensuring compliance, efficiency, and cost-effectiveness in operations and maintenance.

• 6 - 8 Years
• Dubai - United Arab Emirates

Responsible for architecting and managing hybrid cloud infrastructure, implementing CI/CD pipelines, and ensuring security and reliability in a fintech environment.

• 8 - 13 Years
• Dubai - United Arab Emirates

Lead and optimize distribution center operations, ensuring service excellence, cost efficiency, and team development in grocery fulfillment and logistics.

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates

Manage vendor lifecycle, relationships, and compliance while utilizing ERP systems for performance analysis and supporting procurement strategies.

• 5 - 10 Years
• Dubai - United Arab Emirates

Support airside works approvals, manage compliance and safety assessments, and develop policies while ensuring adherence to regulations and best practices.

• 7 - 12 Years
• Dubai - United Arab Emirates

Lead governance for external sales agencies, design incentive structures, manage vendor compliance, and ensure alignment with regulatory standards and customer experience.

• 10 - 13 Years
• Dubai - United Arab Emirates

Lead account opening services team, manage operations for personal and wholesale banking, ensure compliance, and optimize processes for improved customer experience.

• 3 - 7 Years
• Dubai - United Arab Emirates

Responsible for customer service, sales of financial products, account maintenance, and ensuring high service quality while managing customer queries efficiently.

• 4 - 9 Years
• Dubai - United Arab Emirates

Manage inbound operations, oversee invoice checking and compliance, track KPIs, and coordinate with suppliers while fostering a growth-oriented work environment.

• 4 - 9 Years
• Dubai - United Arab Emirates

Manage inventory activities, optimize workflows, and lead a team while utilizing ERP systems and data analysis for performance improvement.

• 4 - 9 Years
• Dubai - United Arab Emirates

Ensure customer orders are picked, packed, and dispatched while monitoring accuracy and coordinating transport, requiring strong analytical skills and cold chain familiarity.

• 3 - 8 Years
• Dubai - United Arab Emirates

Responsible for technical support and installations in data centers, requiring strong IT infrastructure skills, customer service, and effective communication.

• 2 - 5 Years
• Dubai - United Arab Emirates

Collaborate with teams to build scalable backend applications, mentor junior engineers, and improve service quality using modern technologies and best practices.

• 2 - 6 Years
• Dubai - United Arab Emirates

Perform cash management, handle deposits and withdrawals, ensure compliance with bank policies, and deliver exceptional customer service in banking operations.

• 4 - 6 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Lead a team to develop and manage AI microservices, focusing on OCR, NLP, and performance optimization, requiring strong Python and cloud skills.