Sla Jobs in UAE

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage client relationships, ensure service delivery, and resolve issues while coordinating with internal teams and maintaining communication.

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

ISO & QMS Leadership: Own and maintain the Quality Management System (QMS) in line with ISO 9001 standards: coordinate updates to procedures, SOPs, and records. Lead end-to-end ...

• 6 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design, implement, and optimize enterprise systems and endpoint management solutions while ensuring operational efficiency and collaboration technology support.

• 2 - 4 Years
• Ajman - United Arab Emirates (UAE)

Provide first-line technical support, troubleshoot hardware and software issues, and manage user accounts while ensuring minimal operational downtime.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams and updating documentation.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Standardize corporate governance, manage legal compliance, oversee high-value contracts, and ensure adherence to regulations while safeguarding intellectual property.

• 0 - 1 Year
• Sharjah - United Arab Emirates (UAE)

Install and maintain hardware and software systems, provide technical support, manage IT projects, and ensure compliance with industry standards.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Oversee technology operations, manage vendor relationships, lead ERP implementation projects, and ensure IT compliance and governance with strong project management skills.

• 9 - 18 Years
• Abu Dhabi - United Arab Emirates (UAE)

Oversee operations of technicians and service providers, manage maintenance, enforce compliance, and support budgeting for facilities management in shopping malls.

• 3 - 4 Years
• Dubai - United Arab Emirates (UAE)

Seeking dynamic Business Development Executives with automotive service industry experience to drive revenue growth through client acquisition and relationship management.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Generate customer appointments, enhance satisfaction, manage communications, collaborate with teams, and ensure compliance while possessing strong communication and problem-solv...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Seeking a MAXIMO/CAFM Administrator to manage and optimize the MAXIMO/CAFM system, ensuring data integrity and generating FM reports.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for design coordination, technical assessments, and client meetings, requiring a Bachelor's degree in architecture and proficiency in design software.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Support Operations by delivering effective training, coaching, and curriculum design to enhance skills and meet performance metrics in a call center environment.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate daily mall operations, ensure compliance with standards, manage tenant requests, conduct inspections, and support procurement and customer experience improvements.

• 2 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Support daily operations through administrative coordination, ensure compliance with policies, prepare reports, and manage tenant relations and operational budgets.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage invoice submissions, customer refunds, and stakeholder support while ensuring operational efficiency and compliance with strong proficiency in MS Excel.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Engage in freight rate negotiations, create quotes, manage customer relationships, and ensure adherence to quality standards while utilizing analytical skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide first level support for fault and alarm monitoring, manage incidents, and ensure network operations while analyzing vendor performance and disaster recovery.

• 4 - 9 Years
• Dubai , Sharjah , Ajman - United Arab Emirates (UAE)

Manage property operations, maximize occupancy and rental income, ensure tenant satisfaction, and oversee financial reporting and compliance with regulations.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

The Engineer will manage SailPoint incident support, problem management, and change management while developing scripts and handling system upgrades.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, and manage workforce planning with a focus on transformation.

• 5 - 10 Years
• United Arab Emirates - United Arab Emirates (UAE)

Support advanced security operations through threat hunting, incident response, and vulnerability management, requiring strong analytical skills and knowledge of cybersecurity f...

• 17+ Years
• Dubai - United Arab Emirates (UAE)

Seeking a senior Arabic-speaking Service Delivery Manager to oversee IT Managed Services, ensuring SLA compliance, stakeholder management, and team leadership across various IT ...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Manage customer communication, resolve complaints, conduct handovers, and provide administrative support while ensuring high customer satisfaction and operational readiness.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Manage rental renewals, invoicing, and customer relations while ensuring financial accuracy and compliance; requires strong analytical, communication, and multitasking skills.

• 8 - 10 Years
• Dubai - United Arab Emirates (UAE)

Oversee community management, ensuring compliance with handover standards, manage defects liability period, and implement quality management software for efficient operations.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Ensure eCommerce quality and functionality, manage customer service, handle escalations, and monitor operations while maintaining customer satisfaction.

• 15 - 20 Years
• United Arab Emirates - United Arab Emirates (UAE)

Oversee service delivery, manage incidents, enhance service level agreements, and lead teams in IT project management with Agile methodologies.

• 5 Years
• Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Manage daily delivery operations, optimize fleet utilization, lead teams, implement SOPs, and ensure service level agreements are met in a fast-paced environment.