Sla Jobs

• 3 - 8 Years
• Riyadh - Saudi Arabia

Conduct market research on SLA standards, deliver city-level reports, analyze industry tactics, and develop quality control systems for operational strategies.

• 5 - 10 Years
• Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Manage electromechanical infrastructure services, ensuring compliance, service quality, and stakeholder communication while driving business development and project management.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Lead IT service delivery, manage operations, implement ITIL processes, ensure compliance, and develop a high-performing team with strong leadership skills.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Provide end-user support by troubleshooting hardware and software issues, configuring networks, and ensuring effective communication with users.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

• 6 - 11 Years
• Dubai - United Arab Emirates

Supervise documentation team, ensure compliance with banking regulations, manage quality asset management, and develop staff skills for effective credit documentation.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Lead and modernize enterprise service desk, enhance user experience through automation and AI, and drive operational excellence with ITIL processes.

• 6 - 8 Years
• Dubai - United Arab Emirates

Oversee branch operations, ensure compliance, manage cash security, supervise staff, and enhance customer satisfaction through effective service delivery.

• 4 - 9 Years
• Dubai - United Arab Emirates

Responsible for limits and collateral management, ensuring compliance, operational efficiency, and customer service while supporting team management and internal controls.

• 20 - 22 Years
• Saudi Arabia - Saudi Arabia

Oversee managed services contracts, implement change management, ensure service excellence, and lead operations governance for a secure network project.

• 8 - 14 Years
• Muscat - Oman

Lead and modernize commercial and operational applications, ensuring reliability and efficiency while managing vendor relationships and a small team.

• 6 - 10 Years
• Dubai - United Arab Emirates

Manage operations delivery, ensure compliance with safety and quality standards, and coordinate training while optimizing service delivery and addressing issues.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Develop and execute test plans, perform manual and automation testing using Selenium and Appium, and improve QA processes with strong communication skills.

• 8 - 13 Years
• Manama - Bahrain

Lead radio network design, optimize transmission infrastructure, manage vendor relationships, ensure regulatory compliance, and drive continuous service improvement with strong ...

• 8 - 16 Years
• Dubai - United Arab Emirates

Responsible for operating and maintaining electromechanical systems, conducting preventive maintenance, and ensuring compliance with safety and quality standards in data centers.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead cross-functional projects in Ecommerce Marketplace operations, ensuring customer satisfaction, operational excellence, and effective team leadership while managing inventor...

• 7 - 14 Years
• Salalah , Muscat - Oman

Responsible for service and sales operations, achieving targets, managing client satisfaction, and supporting project delivery in the service sales environment.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage key contracts in Facility Management, ensuring client satisfaction, financial performance, and operational efficiency while maintaining strong relationships and deliverin...

• 2 - 3 Years
• Umm Al Qaiwain , Dubai - United Arab Emirates (UAE)

Responsible for managing document management operations, ensuring quality, compliance, and customer satisfaction while leading a team and driving efficiency.

• 0 - 4 Years
• Riyadh - Saudi Arabia

Oversee business operations, billing validation, and revenue tracking while collaborating with finance and product teams, requiring strong analytical and documentation skills.

• 3 - 7 Years
• Cairo - Egypt

Manage replenishment planning, ensure timely product supply, drive customer service excellence, and possess strong analytical and communication skills.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates

Assist in service delivery by following procedures, managing requests, ensuring compliance, and contributing to continuous improvement in banking operations.

• 5 - 10 Years
• Dubai - United Arab Emirates

Deliver technical support and service management for workplace technology, ensuring compliance with SLAs, vendor management, and continuous improvement.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Oversee Command Center operations, incident management, change management, and service level agreements while guiding teams in automation and continuous improvement.

• 3 - 8 Years
• Dubai - United Arab Emirates

Manage service delivery, staff performance, financial performance, security compliance, and maintenance systems while ensuring client satisfaction and adherence to standards.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Responsible for maintaining and optimizing core enterprise applications, ensuring compliance, and providing technical support with strong analytical and troubleshooting skills.

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 4 - 6 Years
• Egypt - Egypt

Guide operational resilience strategy, manage incident response, and improve continuity planning while collaborating with partners in the payments ecosystem.

• 8 - 12 Years
• Giza - Egypt

Manage Information Security Controls and Governance, develop key performance indicators, oversee data protection, and ensure compliance with security policies.