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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Operations Management: Oversee daily spa activities, ensuring smooth service delivery and adherence to standards.
Staff Leadership: Recruit, train, schedule, and motivate spa staff to maintain high performance and morale.
Customer Experience: Ensure guests receive exceptional service, resolve complaints, and maintain a welcoming atmosphere.
Financial Oversight: Manage budgets, monitor profit and loss statements, and adjust operations to meet financial goals.
Marketing & Sales: Develop promotions, implement marketing campaigns, and analyze market trends to stay competitive.
Compliance & Safety: Maintain cleanliness, ensure equipment functionality, and comply with health and safety regulations.
Inventory Control: Manage supplies, track usage, and coordinate with vendors for timely replenishment.
Desired Candidate Profile
Minimum of 5 years experience in spa management or hospitality leadership.
Strong leadership and interpersonal skills to manage diverse teams.
Excellent organizational and multitasking abilities.
In-depth knowledge of spa treatments, wellness trends, and hospitality standards.
Financial acumen for budgeting, forecasting, and revenue management.
Marketing and customer relationship management expertise.
Ability to maintain a calm, professional demeanor in a fast-paced environment.
Proficiency in scheduling systems, POS software, and inventory management tools.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Administration
Keywords
- Spa Manager
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ACCOR
We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.