Spa Supervisor MOVENPICK

We are seeking an experienced and enthusiastic Spa Supervisor to join our team in Baghdad, Iraq. As a Spa Supervisor, you will play a crucial role in overseeing the day-to-day operations of our spa facility, ensuring exceptional guest experiences and maintaining the highest standards of service.

• Manage and coordinate spa operations, including treatment rooms, relaxation areas, and locker rooms
• Supervise and mentor spa staff, providing guidance and support to ensure optimal performance
• Oversee guest bookings, scheduling, and resource allocation to maximize efficiency and revenue
• Ensure compliance with health and safety regulations, maintaining a clean and hygienic environment
• Implement and maintain spa service standards and procedures
• Handle guest inquiries, concerns, and feedback promptly and professionally
• Assist in developing and implementing marketing strategies to promote spa services
• Manage inventory of spa supplies and products
• Collaborate with other departments to enhance overall guest satisfaction
• Conduct regular staff training sessions to improve skills and knowledge
• Participate in the recruitment and onboarding of new spa team members