Spa Therapist VOCO Hotels

[daytoday]

ROLE DESCRIPTION:

The Spa Therapist is responsible for providing an exceptional and rejuvenating spa experience to our guests. The Spa Therapist is also responsible for performing professional massage therapy and body treatments, as well as staying current with the industry while providing uncompromised attention to guest service.

ROLE & RESPONSIBILITIES:

Therapeutic Massage:

Perform a variety of massage techniques, including Swedish, deep tissue, hot stone, aromatherapy, Reflexology, Sports Massage, Thai and other specialized treatments.

Customize massage sessions to meet the individual needs and preferences of each guest.

Maintain a high standard of technique and professionalism during treatments.

Client Consultations:

Conduct thorough consultations with guests to assess their health history, specific concerns, and desired outcomes.

Provide recommendations for appropriate massage treatments and aftercare.

Spa Environment:

Create a serene and welcoming spa environment that promotes relaxation and tranquility.

Ensure that treatment rooms are clean, well-organized, and properly stocked with supplies.

Set up and sanitize equipment and tools before and after each treatment.

Guest Experience:

Greet guests warmly and professionally, guiding them through the spa experience.

Explain treatment options, procedures, and expected outcomes to guests.

Ensure guests are comfortable and address any concerns or special requests promptly.

Compliance and Safety:

Adhere to all local and state regulations governing massage therapy.

Maintain the highest standards of hygiene and sanitation.

Uphold confidentiality and privacy standards for guest records and discussions.

Product Knowledge:

Stay informed about spa products, treatments, and enhancements offered by the hotel.

Assist guests in selecting appropriate products for their home care routines.

Team Collaboration:

Collaborate with other spa professionals, including aestheticians, nail technicians, and wellness experts, to offer comprehensive wellness experiences.

Attend team meetings and training sessions to enhance skills and stay updated on industry trends

[requirements]

PERSON SPECIFICATIONS:

Able to join Immediately.

Attention to detail.

Physical Fitness

FUNCTIONAL PRE-REQUISITIES: BEHAVIOURAL COMPETENCIES:

Educational Qualifications: Valid licensure Excellent Communication Skills

Excellent organization skills

Customer Orientation

Teamwork

New ways of working

Multitasking

Creativity & Innovation

Analytics Focus

Logical reasoning

Ability to work well under pressure.

Interpersonal ability

FUNCTIONAL PRE-REQUISITIES:

BEHAVIOURAL COMPETENCIES:

Educational Qualifications:

Valid licensure

Excellent Communication Skills

Excellent organization skills

Customer Orientation

Teamwork

New ways of working

Multitasking

Creativity & Innovation

Analytics Focus

Logical reasoning

Ability to work well under pressure.

Interpersonal ability

Years of Experience:

Max 3 / Min - 1

Industries Acceptable From:

Hospitality

Role Specific Qualifications & Training:

Proven experience

Languages Required:

English

Computer and Software Proficiency:

NA

Driving License:

Travel Availability / Time Flexibility:

World Islands Dubai / Very Essential

Work Relationships:

Internal: Subordinates & Managers

External: Guests