Sr. Government Relations Officer

talabat

Government relations at talabat isn't paperwork in a back office it's a strategic function that keeps one of the UAE's largest delivery platforms operating smoothly. You'll be the person who ensures our licences are current, our compliance is airtight, and our relationships with key government authorities are strong. When a regulatory issue hits, you're the one who resolves it. When we expand to new locations, you're the one who clears the path.

What you'll do:

Government Liaison and Relationship Management

- Serve as talabat's primary point of contact with UAE government authorities including DED, Municipality, Ministry of Commerce, MOH, Ministry of Interior, and Consumer Protection Authority

- Build and maintain direct relationships with key officials across these bodies

- Represent talabat at government meetings and hearings, including Ministry of Interior matters related to driver operations

Licensing, Compliance and Regulatory

- Own the end-to-end licensing process for new branches and activities from commercial registry updates through municipal and civil defense clearances

- Manage the renewal cycle for all trade licences, chamber of commerce registrations, health certificates, and other official documents

- Track and resolve violations from traffic, municipality, and food safety authorities before they escalate

- Keep the legal team informed of procedural and regulatory changes that affect operations

Cross-functional Support

- Coordinate with marketing on campaign licensing requirements and with procurement on customs clearance

- Process contract attestations with the Ministry of Justice and embassies

- Handle CSR initiative approvals and trademark registration/renewal

- Manage correspondence with authorities regarding driver and customer information inquiries

What success looks like:

First 90 days: You've mapped every active licence, renewal deadline, and pending government matter. You own the full compliance calendar and nothing is at risk of lapsing. You've introduced yourself to key contacts at our primary government authorities.

6 months: You've built direct relationships that mean you can pick up the phone and resolve issues faster. You've identified at least 2 3 process improvements whether that's better use of UAE digital government platforms, earlier escalation patterns, or more efficient coordination with internal teams.

12 months: You're a trusted strategic partner to the business. Legal, operations, and leadership come to you proactively on regulatory matters. Compliance incidents have decreased. Licensing for new locations is faster and smoother.