Sr. Manager Operations - Local Shops

talabat

What s On Your Plate?

• Managing the full operations end to end (team operations, 3pl management, vendor management, picker management, property/asset management, operational standards, expense control).
• Stock management: Ensure correct processes, policies and proper management of store data to ensure only products available in the store are present on the app.
• Picker process: Ensure efficient and correct pick and pack process and service level (picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.
• 3PL personal management: hiring and managing strong 3PL partners who provide and manage manpower to improve our overall in-store operations.
• Property / Asset Management: Proper management of the property and facility, plus asset management and tracking.
• Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency.
• Managing Productivity, work standards, and development of store staff.
• Monitoring and managing the store costs VS budget for the section.
• Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).
• Monitoring the financial and operational performance of each store and initiating required actions for improvement.
• Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.
• Developing action plans with the department manager to address weak areas in need of improvement.
• Instituting training and developmental programs for staff and monitoring effective implementation.
• Monitoring product range availability according to selected store product range.
• Develop preventive and regular maintenance plans.

What Did We Order?

• You have at least 10+ years of experience in progressive development and management/consulting of physical logistics or warehousing fulfillment processes, matured by working for large retailers, in an international setting. If you have worked for a fulfillment, operations, e-commerce, FMCG retail business it is a plus.
• You have built teams and led cross-functional projects at scale.
• You are very detail-oriented, structured, and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
• You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
• You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
• Language skills: Fluent English and Arabic would be highly advantageous.