Staff Partner Engineer

Ripple

WHAT YOU LL DO:

• Partners closely with Ripple's Product and Engineering teams to bring new products and features to market and on collecting, refining, and prioritizing customer requirements
• Handles mid-sized customers and partners independently
• Serves as the functional and technical specialist to achieve the business objectives of both customers and partners and Ripple
• Drive the design, deployment, and successful usage of new solutions
• Breaks down project objectives into appropriate and manageable tasks and achievements, assembles and guides both internal and external resources on their execution and progress of the work
• Responsible for the entire delivery life cycle, starting from training, conducting meetings, testing configurations, and launch support
• Guide customers/partners to achieve maximum benefits from their implementation
• Travel to customer and partner locations when work related travel resumes (20-30%)

WHAT YOU LL BRING:

• 8+ years of IT/software proven experience
• Working in software solutions and delivery with major global organizations and industry groups
• Ability to enable real-world, global use cases with new technologies and innovative thinking
• A strong understanding of network principles and design, and an appreciation of financial services networks
• Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem solving
• Excellent team-working and interpersonal skills, able to build trust and confidence among customers, suppliers, partners, and colleagues
• Driving customer/partner software integration engagements as the go-to person/face of the organization
• Proactive, able to enthuse and lead others and generate energy and momentum
• Ability to analyze and resolve technical issues at a network, database, and/or application
• Hands on experience with software development (ideally writing production code)