Job Description

Roles & Responsibilities

Stakeholder Manager

About the job Stakeholder Manager

General Description of Role and Responsibilities:

Develop and implement community outreach plans to inform and engage local stakeholders.
Organize and facilitate community meetings, presentations, and public forums to communicate project updates.
Serve as the primary point of contact for community members, addressing questions and concerns.
Prepare newsletters, flyers, social media posts, and other communication materials to keep the public informed.
Build and maintain positive relationships with community leaders, residents, local government officials, and other stakeholders.
Identify key community stakeholders and maintain a comprehensive contact list.
Engage in proactive relationship management to mitigate potential conflicts.
Respond promptly to community complaints or grievances related to the construction project.
Collaborate with the project team to resolve issues and develop mitigation strategies.
Document and track community feedback, concerns, and resolutions.
Prepare regular reports on community engagement activities and feedback received.
Maintain accurate records of interactions and communications with community members.
Provide insights and recommendations to project leadership based on community feedback.
Coordinate with the construction supervision team to understand project milestones and potential community impacts.
Liaise with public relations and media teams to ensure consistent messaging.
Work with environmental and safety teams to communicate project risks and safety protocols.

Qualifications, Experience, Knowledge and Skills:

Bachelors degree in Communications, Public Relations, Social Sciences, or a related field.
Minimum of 7 years of experience in community relations, public affairs, or stakeholder engagement, preferably in the construction or infrastructure sector.
Strong interpersonal and communication skills.
Conflict resolution and problem-solving abilities.
Proficiency in public speaking and conducting community meetings.
Excellent writing and content creation skills.
Knowledge of community engagement best practices and construction project impacts.

Stakeholder Manager
Hill International

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