Store Manager

Client of Sensate Talent

Luxury Fashion

We re seeking a dynamic and inspiring Store Manager to lead a flagship boutique for a leading luxury fashion brand. This role requires a results-driven professional with a passion for fashion, exceptional leadership skills, and a strong understanding of delivering world-class customer experiences in a high-end retail environment.

What You ll Do

Business Leadership

• Drive and maximize sales performance to achieve business objectives while maintaining operational excellence.

• Lead by example on the sales floor, demonstrating exceptional client engagement and promoting a customer-first culture.

• Monitor and analyze store performance, sales trends, and competitor activities to identify opportunities for growth.

• Collaborate with senior retail management to develop and implement business action plans that drive category and client growth.

• Ensure optimal stock management, full-price sell-through, and alignment with new product launches.

Client Development

• Build and nurture long-term relationships with top clients and VIP customers.

• Lead the team in providing exceptional, personalized service to every client both in-store and through appointments.

• Drive CRM initiatives, ensuring effective client data capture and utilization to strengthen loyalty and retention.

• Promote brand visibility through community engagement and exclusive in-store events.

People & Performance Management

• Inspire and mentor a high-performing team through regular coaching, development plans, and performance reviews.

• Recruit, onboard, and retain top talent, fostering a culture of collaboration and excellence.

• Manage scheduling and staffing to ensure strong sales coverage and operational efficiency.

• Partner with HR on employee relations, engagement, and training initiatives.

Operations & Visual Merchandising

• Oversee all store operations, ensuring compliance with company standards, financial accuracy, and loss prevention.

• Manage budgets, control expenses, and ensure timely reporting and administrative compliance.

• Uphold global visual merchandising standards while adapting to local market requirements to enhance brand visibility.

• Lead stock control, inventory accuracy, and product availability in line with sales priorities.

What We re Looking For

• Minimum 3 years experience as a Store Manager in luxury fashion retail.

• Strong leadership and team management skills with a hands-on, motivational approach.

• Excellent commercial acumen and understanding of the luxury market.

• Outstanding interpersonal and communication skills.

• Fluent in English (additional languages are an advantage).

• Positive, proactive, and adaptable with a strong sense of ownership.

Why This Role Matters

As Store Manager, you ll be the face of a prestigious luxury fashion house, driving business success through exceptional leadership and client experience. Your expertise and energy will inspire your team, elevate the brand presence, and ensure every client encounter reflects true luxury.

Would you like me to tailor this version for LinkedIn posting (with a shorter, more engaging intro and key bullet points), or keep it in this formal HR format for internal or agency use?