Strategic Partnerships Manager

HEC Paris in Qatar

The Strategic Partnerships Manager is responsible for increasing the revenue stream from corporate clients by driving new growth opportunities to expand the portfolio of clients for custom-designed Executive Education programs in Qatar and the region. The position is based either in Riyadh, KSA, or Doha, Qatar, with frequent travel to KSA.

Key Responsibilities

Business development

• Develop and execute effective sales strategies directed at new clients, including prospection, learning needs assessment, articulating education programs focused on outcome and impact, managing objections, closing contracts, and forecasting;
• Draft business proposals and ensuing contracts;
• Conduct client visits and presentations, working with the Dean, Faculty, and other staff as relevant throughout the client lifecycle;
• Manage existing client portfolio and identify potential growth opportunities focusing on renewals, upselling, and cross-selling;
• Manage and nurture relationships at multiple levels within client organizations in order to provide deeper levels of service and greater value to the client;
• Attend program launches, closing ceremonies, Company events, professional and networking events as relevant to cultivate client relationships;
• Work with the Head of Strategic Partnerships on program pricing and cost/profit models to ensure appropriate profit margins;
• Monitor and manage revenue and program profitability.

Program development and management

• Identify clients needs and work with Faculty to design pedagogical concepts with clear program objectives and a learning agenda that responds to client's business and organizational challenges;
• Liaise with Operations during program development (confirming program dates, identifying and securing Program Director/Faculty, developing program materials );
• Ensure handover from business proposal to program delivery: brief Operations, problem solve where required, and maintain visibility on program delivery while retaining client relationship;
• Continually strive to improve program proposals by integrating client feedback, designing/implementing innovations, and ensuring pedagogical objectives remain relevant;
• Engage in regular client meetings to collect feedback to ensure high satisfaction levels.