Supplier Service Officer

client of Hirelabanese

Job Responsibilities:

• Coordinate with suppliers for goods readiness to ensure that orders are being shipped on time as indicated by the purchasing/sales department.
• Request bookings from the booking department and provide them with all needed information including loading address/port and number of containers to be booked.
• Share vessel schedule with the Customer Service team which will provide shipping instructions in return.
• Ensure that payment is transferred to suppliers prior to loading date/week.
• Coordinate with both suppliers & forwarders on loading date to ensure a smooth stuffing without delays.
• Request the needed documents and ask for amendments if required after careful check up.
• Share the documents with the Customer Service team and request the invoice for waivers/CRF if required.
• Request the shipment release depending on client payment terms whether Telex Release, Print at Destination or Documentary Collection.
• Track daily shipments (ETD, ETA).